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Client Onboarding Administrator – Risk and Compliance

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Clarke Willmott

17d ago

  • Job
    Full-time
    Entry & Junior Level
  • Legal
    People, HR & Administration
  • Bristol

AI generated summary

  • You have admin experience in legal, banking, or compliance, familiarity with SmartSearch, strong attention to detail, data input skills, and can manage requests with excellent teamwork and communication.
  • You will manage team inbox, handle queries, run conflict checks, evaluate client files, review CDD documents, and assist with client onboarding tasks as needed.

Requirements

  • You have experience working in a back office or administrative capacity within a law firm or are in the Risk and Compliance field within Banking or Financial Services.
  • Candidates who have experience using SmartSearch for ID&V checks will be preferred.
  • You will be an enthusiastic team player who enjoys helping others and who works collaboratively with colleagues.
  • You will be comfortable working with lawyers at all levels and have good communication skills.
  • This is an important position which carries a degree of responsibility, as it is vital that the client and matter take-on checks are run accurately and carefully reviewed.
  • You will pay meticulous attention to detail in all your work.
  • Accurate data inputting skills are also essential.
  • You will be managing many different requests, and you will be working to demanding deadlines.
  • You will need self-motivation, drive, initiative, and great organisational skills.
  • We expect you to be someone who takes pride in your work and who will provide first class support to our fee-earning teams.
  • Throughout your training, you will gain understanding of the regulatory environment in which we work and a knowledge of the conflict of interest and disclosure provisions in the SRA Standards and Regulations 2019 and the relevant anti-money laundering regulations.
  • You will need to apply that learning to the requirements of the different fee-earning teams in our firm.

Responsibilities

  • Manage team inbox answering and assigning relevant queries.
  • Update dashboard systems in line with SLA’s.
  • Answer calls from secretaries and fee earners with regards to the onboarding process.
  • Receive requests for conflict checks from across the firm.
  • Liaise with fee-earners and secretaries to ensure that you have the correct information to run the conflict check, obtaining information from external sources, such as Companies House, where required.
  • Run the conflict check using our conflict checking software.
  • Review the conflict report to identify any entries which match the search criteria and refer any potential conflict to the Risk Management and Compliance team.
  • Communicate the outcome decided upon by the Risk Management and Compliance team to the fee-earner and secretary and implement any further actions needed as a result of their decision.
  • Periodically evaluate existing clients working with Partners and Fee Earners in order to keep CDD and risk assessments on client files up to date.
  • Review the Customer Due Diligence (CDD) documents for new or for existing clients to understand our customers and flag any anti-money laundering concerns to the Onboarding Team Manager and Head of Onboarding/MLRO.
  • You will assist with other daily tasks related to client and matter take-on process, as requested by the Team Manager.

FAQs

What is the duration of the position?

The position is a six-month fixed-term contract.

Where is the job located?

The job can be based in either the Taunton or Bristol office.

Is this position full-time or part-time?

This position is full-time.

What kind of training will be provided?

You will receive on-the-job training and support aimed at empowering you to grow and develop within the team.

What are the primary responsibilities of the Client Onboarding Administrator?

The primary responsibilities include undertaking compliance tasks related to the client and matter take-on process, managing team inbox queries, executing conflict checks, evaluating existing clients, and reviewing Customer Due Diligence (CDD) documents.

What kind of background is preferred for candidates?

Candidates with experience working in a back office or administrative capacity within a law firm or in the Risk and Compliance field within Banking or Financial Services are preferred.

Are there any specific software skills required for this role?

Experience using SmartSearch for ID&V checks is preferred.

How important is attention to detail for this role?

Attention to detail is crucial, as the role involves accurately running and reviewing client and matter take-on checks.

What personal attributes are sought in candidates?

Candidates should be enthusiastic team players with good communication skills, self-motivation, drive, initiative, and great organizational skills.

Is there an opportunity for professional development in this role?

Yes, the role offers development opportunities through a comprehensive learning and development program.

How can I apply for this vacancy?

You can apply by sending your CV and covering letter to careers@clarkewillmott.com.

Who can I contact for more information about the recruitment process?

You can contact Alice Eeuwens or Nathan Tanner, Recruitment Advisors, for more information.

Are there any benefits mentioned for employees?

Yes, the firm offers a comprehensive range of flexible benefits and initiatives to support wellbeing and work-life balance.

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Clarke Willmott

A leading law firm with seven offices across the country. We offer expert legal advice on a broad range of services.

Law
Industry
501-1000
Employees
1888
Founded Year

Mission & Purpose

Clarke Willmott LLP is a national law firm with over 600 lawyers and support staff (including over 100 partners) working from offices in Birmingham, Bristol, Cardiff, London, Manchester, Southampton and Taunton. The firm was established in the South West in 1888 and we are proud of our strong heritage. We are client-led; a strategic resolve which has resulted in our earning a strong reputation in sectors such as real estate and construction, retail, sport, social housing, agriculture, renewable energy and private client as well as specialist areas such as debt recovery. Working closely with our clients to provide tailored solutions for their particular situation is paramount at Clarke Willmott. We invest time and energy into developing strong client relationships in order to add real value and achieve positive results.

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