Logo of Huzzle

Client Partner

image

NimbleRx

2mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Sales & Business Development
  • Redwood City
  • Quick Apply

AI generated summary

  • You need 3+ years in account management or client success, strong communication skills, a proactive attitude, and the ability to adapt in a fast-paced environment; pharmacy experience is a plus.
  • You will train and manage pharmacy partners, analyze performance metrics, build relationships, address workflow issues, and collaborate with teams for technical support to enhance revenue and performance.

Requirements

  • 3+ years of experience in account management, partner/customer success, account retention, upgrading/upselling accounts, client support, sales
  • Proactive and confident partner guidance through new Nimble processes
  • Positive attitude and ability to work in a fast-paced, constantly evolving environment
  • Excellent verbal and written communication skills
  • Pharmacy experience highly preferred, but not required

Responsibilities

  • Effectively train and manage a book of small-medium business size Nimble pharmacy partners, providing proactive solutions to using Nimble and recommending services/features to improve pharmacy revenue and performance
  • Utilize performance and revenue reports to share potential adoption and growth opportunities with key decision-makers
  • Actively impact pharmacy partner success by understanding pharmacists' workflows, recurring issues, and product performance
  • Develop durable relationships with owner(s) and staff of partner pharmacies to provide front line support
  • Connect with Engineering, Product, and Operations to bring technical expertise to partners

FAQs

What is the main focus of the Client Partner role at NimbleRx?

The main focus of the Client Partner role is to support new and current pharmacy partners as the lead point of contact post-launch, increasing client engagement with Nimble features and creating new sales opportunities aligned with pharmacy goals.

What qualifications are required for the Client Partner position?

Candidates should have 3+ years of experience in account management, partner/customer success, account retention, upgrading/upselling accounts, client support, or sales. Pharmacy experience is highly preferred but not required.

What types of training will the Client Partner provide to pharmacy partners?

The Client Partner will provide effective training and proactive solutions on using Nimble, as well as recommending services and features to improve pharmacy revenue and performance.

What kind of support will the Client Partner offer to pharmacy partners?

The Client Partner will actively impact pharmacy partner success by understanding pharmacists' workflows and recurring issues, providing front line support, and developing durable relationships with pharmacy owners and staff.

What kind of benefits does NimbleRx offer?

NimbleRx offers a medical/dental/vision/401k package, a generous vacation policy, 11 paid holidays, and a collaborative work environment celebrating success.

Is experience in the pharmacy field required for this position?

Pharmacy experience is highly preferred but not specifically required for the Client Partner position.

What is the company's mission?

NimbleRx's mission is to improve access to reliable, affordable healthcare by bringing pharmacies into the future with convenient and easy-to-use services that support pharmacists and empower patients.

How does NimbleRx contribute to changing the healthcare industry?

NimbleRx is reinventing healthcare and pharmacy services, aiming to provide convenient access to reasonably-priced medications without needing to visit a physical pharmacy, ultimately impacting the lives of millions.

What is the work environment like at NimbleRx?

The work environment at NimbleRx is fast-paced and constantly evolving, with compassionate and driven colleagues in a fun atmosphere where success is celebrated.

Are there opportunities for career advancement in this role?

Yes, there are opportunities for career advancement as you align pharmacy goals with revenue-focused growth and contribute to the success of partner pharmacies.

Building the largest, MOST loved pharmacy technology platform for prescriptions in America.

Technology
Industry
51-200
Employees
2015
Founded Year

Mission & Purpose

Nimble is a health technology company that enables people to live their best lives. We do this by empowering local and national pharmacies and in turn improve access to medications for customers. We started by getting medications to those who need them, but we envision a world where managing your health is easier and leads to happier, fuller lives and thriving local businesses.