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Client Solutions Manager, Ecommerce

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Meta

2d ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Marketing
  • Mumbai

AI generated summary

  • You need 4+ years in performance marketing or eCommerce, strong analytical skills, experience in client relations, digital marketing knowledge, and familiarity with ad tech and Meta solutions.
  • You will manage client accounts, develop strategies, optimize media plans, provide insights, foster relationships, and oversee campaign execution and reporting while collaborating with cross-functional teams.

Requirements

  • 4+ years of experience in performance marketing and/or account management roles OR Expertise in the eCommerce industry across other business/category/P&L roles
  • Knowledge of online and traditional advertising and/or eCommerce business
  • Analytical skills, experience producing and interpreting data-sets on which to deliver actionable insights, which can be confidently presented to external clients
  • Experiencing developing and managing cross functional partnership as well as client relationships in complex and rapidly evolving environment
  • Experience operating effectively in an ambiguous and unstructured environment to rapidly upskill, prioritize and deliver outcomes
  • Effective and creative problem solving and decision making skills
  • Understanding of Digital Marketing, Technology, and accompanying Meta advertising solutions
  • eCommerce Industry experience
  • Experience in ad tech/online marketing technologies and understands how to implement them for an effective and efficient marketing strategy

Responsibilities

  • Work with brands to understand their business objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, page strategy, creative and measurement recommendations
  • Build key stakeholder relationships both internally and externally, and be seen as a key influencer in shaping product roadmaps, platform strategy and the overall Meta narrative
  • Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients
  • Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers
  • Media Planning, Strategy, and Measurement: Manage planning, execution, ongoing reporting and optimization of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimization and real time targeting recommendations)
  • Project Management: Manage complex work streams to optimize marketing objectives for clients. Manage Analytics and dashboards to advise clients
  • Partnering with cross-functional teams in measurement, product, SME's to deliver to client requirements

FAQs

What is the role of the Client Solutions Manager, Ecommerce at Meta?

The Client Solutions Manager, Ecommerce at Meta is responsible for working with large eCommerce advertisers to develop effective digital marketing strategies across Meta's platforms, including Facebook, Instagram, and WhatsApp. They focus on performance and brand marketing, leveraging data and analytics to drive ad revenue and help clients achieve their business objectives.

What qualifications are required for this position?

The minimum qualifications include 4+ years of experience in performance marketing and/or account management, knowledge of online and traditional advertising or eCommerce business, strong analytical skills, and experience in developing cross-functional partnerships and client relationships in dynamic environments.

Is eCommerce industry experience required?

While eCommerce industry experience is preferred, it is not explicitly required. However, understanding the eCommerce landscape will be beneficial for this role.

What are the primary responsibilities of the Client Solutions Manager?

Primary responsibilities include understanding client business objectives, developing Meta strategies, managing key stakeholder relationships, providing account management, overseeing campaign planning and optimization, and collaborating with cross-functional teams to meet client needs.

What skills are emphasized for this role?

The key skills emphasized for this role include analytical skills, effective problem-solving, decision-making abilities, cross-functional partnership development, and adaptability in ambiguous environments.

Is experience in ad tech or online marketing technologies preferred?

Yes, experience in ad tech and online marketing technologies is preferred, as it helps in implementing effective marketing strategies.

How does Meta define its corporate culture?

Meta values innovation, collaboration, and agile problem-solving, aiming to build technologies that enhance social connections and foster community growth, while continuously evolving to meet future challenges.

What does the compensation package include?

The compensation package includes a base salary, which is determined by skills, qualifications, experience, and location. It may also include bonus, equity, or sales incentives, along with other benefits offered by Meta.

Are there any specific tools or technologies mentioned that the Client Solutions Manager should be familiar with?

The Client Solutions Manager should have an understanding of Meta's advertising solutions, digital marketing technologies, and be adept at using analytics and dashboards for campaign management and optimization.

Does Meta provide any additional support or training for this role?

Meta typically offers training and development opportunities to help employees upskill and stay current with industry trends and technologies, although specific support for this role was not mentioned in the job description.

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.