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Client Solutions Manager, Ecommerce

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Meta

2d ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Marketing

AI generated summary

  • You need 4+ years in performance marketing/account management, analytical skills for actionable insights, eCommerce industry experience, and knowledge of digital marketing and ad tech.
  • You’ll collaborate with brands to develop strategies, manage key accounts, oversee campaign execution and optimization, and build relationships, all while leveraging data to deliver solutions.

Requirements

  • 4+ years of experience in performance marketing and/or account management roles OR Expertise in the eCommerce industry across other business/category/P&L roles
  • Knowledge of online and traditional advertising and/or eCommerce business
  • Analytical skills, experience producing and interpreting data-sets on which to deliver actionable insights, which can be confidently presented to external clients
  • Experiencing developing and managing cross functional partnership as well as client relationships in complex and rapidly evolving environment
  • Experience operating effectively in an ambiguous and unstructured environment to rapidly upskill, prioritize and deliver outcomes
  • Effective and creative problem solving and decision making skills
  • Understanding of Digital Marketing, Technology, and accompanying Meta advertising solutions
  • eCommerce Industry experience
  • Experience in ad tech/online marketing technologies and understands how to implement them for an effective and efficient marketing strategy

Responsibilities

  • Work with brands to understand their business objectives and develop the Meta strategy in partnership with the Client Partner, which will constitute building on insights, crafting media plans, page strategy, creative and measurement recommendations
  • Build key stakeholder relationships both internally and externally, and be seen as a key influencer in shaping product roadmaps, platform strategy and the overall Meta narrative
  • Provide dedicated account management to top clients, to develop, manage, optimize, and support strategic account plans, and leverage data to create business solutions for clients
  • Develop vertical expertise, including industry research and perspective, to drive overall business objectives and marketing solutions for advertisers
  • Media Planning, Strategy, and Measurement: Manage planning, execution, ongoing reporting and optimization of campaigns (oversee budget spend, manage internal analytics and dashboards, provide optimization and real time targeting recommendations)
  • Project Management: Manage complex work streams to optimize marketing objectives for clients. Manage Analytics and dashboards to advise clients
  • Partnering with cross-functional teams in measurement, product, SME's to deliver to client requirements

FAQs

What is the primary focus of the Client Solutions Manager role?

The primary focus of the Client Solutions Manager role is to work with large eCommerce advertisers to develop digital marketing strategies on Meta platforms, emphasizing both performance and brand marketing.

What experience is required for this position?

A minimum of 4+ years of experience in performance marketing and/or account management roles, or expertise in the eCommerce industry across other business/category/P&L roles is required.

What kind of clients will the Client Solutions Manager be working with?

The Client Solutions Manager will be working with India’s largest eCommerce companies that operate multi-channel marketing strategies.

What qualifications are preferred for this role?

Preferred qualifications include an understanding of digital marketing, technology, eCommerce industry experience, and familiarity with ad tech/online marketing technologies.

What skills are essential for success in this role?

Essential skills include analytical skills, effective problem-solving capabilities, experience in managing cross-functional partnerships, and the ability to deliver outcomes in ambiguous environments.

Will the Client Solutions Manager be involved in campaign management?

Yes, the Client Solutions Manager will manage the planning, execution, reporting, and optimization of campaigns, overseeing budget spend and providing real-time optimization recommendations.

How does the role contribute to the overall business outcomes for clients?

The role contributes by constructing strong digital marketing plans, using data analytics to offer consultative advice, and helping clients achieve their business objectives through effective marketing strategies.

Is experience in the eCommerce industry mandatory for this position?

While not mandatory, experience in the eCommerce industry is preferred and beneficial for understanding client needs and challenges.

Are there opportunities for collaboration with other teams at Meta?

Yes, the Client Solutions Manager will partner with cross-functional teams in measurement, product, and subject matter experts to deliver on client requirements.

Does Meta provide benefits in addition to the base compensation?

Yes, Meta offers a range of benefits in addition to base compensation, which includes bonus, equity, or sales incentives if applicable.

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Meta

Technology
Industry
10,001+
Employees
2004
Founded Year

Mission & Purpose

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.