FAQs
What is the main responsibility of a Client Strategy Manager, Mid-Market?
The main responsibility of a Client Strategy Manager, Mid-Market is to take ownership of relationships with Mid-Market clients, lead their program strategy in a consultative and data-driven fashion, and advise on marketing strategy, best practices, and feature functionality.
What qualifications are required for a Client Strategy Manager, Mid-Market role?
Qualifications for a Client Strategy Manager, Mid-Market role include 2-4 years of account management experience at a marketing/software company, strong understanding of customer success techniques and strategies, comfort with learning new software tools, experience managing renewals and expansion opportunities, and knowledge of Salesforce or related CRM tools.
Where does the candidate need to be located for this role?
The candidate must be located in CT or ET for the Client Strategy Manager, Mid-Market role.
How does a Client Strategy Manager, Mid-Market contribute to the continued development and improvement of the Attentive Customer experience?
A Client Strategy Manager, Mid-Market contributes to the continued development and improvement of the Attentive Customer experience by leading and presenting at regular client meetings, analyzing customer usage for accurate forecasts, and identifying opportunities to expand the clients suite of Attentive products to satisfy their goals.