FAQs
What are the key responsibilities of a Client Strategy Manager at Attentive?
The key responsibilities include building and maintaining strong relationships with customers, driving account growth and product adoption, analyzing customer usage for accurate forecasts, translating customer feedback into product requirements, and presenting at client meetings.
What qualifications and experience are required for this role?
The ideal candidate should have 2-4 years of account management experience, preferably at a Martech SaaS company. They should have a strong understanding of customer success techniques, be comfortable learning new software, have experience navigating complex work processes, and be extremely detail oriented and organized.
What tools or systems should a Client Strategy Manager be familiar with?
A Client Strategy Manager should have knowledge of Salesforce or related CRM tools, as well as comfort with internal tools for design and data management.
Will the Client Strategy Manager be required to work from a physical office?
Yes, the Client Strategy Manager will be required to work from the Shoreditch office 2 days a week.