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Client Support Administrator

Applications are closed

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Cambridge

Requirements

  • Good communication skills
  • A client-focused attitude
  • A desire to learn, with a strong positive work ethic
  • Experience with general computer software including Microsoft office.

Responsibilities

  • 1st and 2nd line telephone and email client support, using our Zendesk support suite
  • Escalating queries to the appropriate Account Manager
  • General system administration
  • Client data maintenance and administration
  • Maintaining system support materials

FAQs

What is the job title for this position?

The job title is Client Support Administrator.

What type of company is S2 Partnership?

S2 Partnership is a highly successful business that delivers market-leading consultancy and software services within the commercial real-estate sector.

What are the main responsibilities of the Client Support Administrator?

The main responsibilities include providing 1st and 2nd line telephone and email client support, escalating queries to the appropriate Account Manager, general system administration, client data maintenance, and maintaining system support materials.

What skills are required for this role?

Required skills include good communication skills, a client-focused attitude, a desire to learn, a strong positive work ethic, and experience with general computer software including Microsoft Office.

Is this role full-time or part-time?

The role can be either full-time or part-time, specifically allowing for 3 or 4 days per week.

Where is the position based?

The position is based in the office, but it offers flexible working arrangements, allowing for a combination of office and remote work.

What kind of support will the Client Support Administrator provide to the Business Development Team?

The Client Support Administrator will provide general administrative support to the Business Development Team.

What benefits does S2 Partnership offer?

Benefits include a highly competitive salary, 26 days of annual holiday plus bank holidays, a bonus scheme linked to performance, medical insurance, pension fund contributions, group life insurance, and access to an employee benefits platform.

How can someone apply for the Client Support Administrator position?

Interested candidates can apply by uploading their CV and covering letter at the provided link: https://s2partnership.bamboohr.com/jobs/.

Are recruiters allowed to apply for this opportunity?

No, this opportunity is NOT open to recruiters.

We help commercial real estate organisations manage safety risk and ESG.

Science & Healthcare
Industry
51-200
Employees
1999
Founded Year

Mission & Purpose

S2 Partnership is a leading safety risk management specialist for the commercial real estate sector. Our independent consultancy services and RiskWise property risk management software are trusted by many of the UK’s leading commercial property investors and managers to improve safety, reduce risk and support sustainability requirements.

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