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Clinical Support Worker

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Medway NHS Foundation Trust

Sep 9

  • Job
    Full-time
    Junior Level

AI generated summary

  • You should be caring, compassionate, and able to assist with clinical duties under supervision, ensuring patient safety, dignity, and high-quality care while advocating for patients’ needs.
  • You will provide delegated clinical care, support patients, record vital signs, report concerns, ensure quality care, and promote effective communication and positive relationships.

Requirements

  • The post holder will be caring and compassionate and have a good nature to work within our frailty wards, be able to work with patients living with dementia and delirium.
  • Be willing to provide support by ensuring that our service users are safe whilst promoting their dignity.
  • Undertake a range of delegated clinical care duties to deliver agreed plans of care under the supervision of trained staff
  • Provide excellent customer care skills to ensure patients come first
  • To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines
  • Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals
  • To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care
  • Provides support and assistance to professionals in the implementation of plans of care for individual patients
  • As directed, to record routine observations of blood pressure, temperature, pulse, respiratory rate and blood glucose when needed. Report any abnormalities and concerns to a registered nurse
  • Recognise when patients are in pain and discomfort and report to the nurse in charge
  • Provide reassurance and support to patients, carers and family
  • Ensure own actions help to maintain quality
  • To respond to patient requests for non-clinical information to improve communication
  • Establish and maintain communication with people on routine and operational matters
  • To act always in a manner which promotes positive working relationships and maintains the professional image of the Trust

Responsibilities

  • - Undertake a range of delegated clinical care duties to deliver agreed plans of care under the supervision of trained staff
  • - Provide excellent customer care skills to ensure patients come first
  • - To ensure patients receive high quality clinical care and a good patient experience, having regard for their customs, religious beliefs and doctrines
  • - Recognise and avoid situations that may be detrimental to the health and wellbeing of the individuals
  • - To act as an advocate for patients within the department, to ensure a patient orientated approach to the delivery of care
  • - Provides support and assistance to professionals in the implementation of plans of care for individual patients
  • - As directed, to record routine observations of blood pressure, temperature, pulse, respiratory rate and blood glucose when needed. Report any abnormalities and concerns to a registered nurse
  • - Recognise when patients are in pain and discomfort and report to the nurse in charge
  • - Provide reassurance and support to patients, carers and family
  • - Ensure own actions help to maintain quality
  • - To respond to patient requests for non-clinical information to improve communication
  • - Establish and maintain communication with people on routine and operational matters
  • - To act always in a manner which promotes positive working relationships and maintains the professional image of the Trust

FAQs

What are the key responsibilities of a Clinical Support Worker?

The key responsibilities include providing delegated clinical care duties, recording routine observations, acting as an advocate for patients, ensuring high quality clinical care, and providing reassurance and support to patients and their families.

What qualities are required for this role?

The ideal candidate should be caring, compassionate, and possess a good nature to work with patients living with dementia and delirium while promoting their dignity and safety.

Is experience required to apply for this position?

While prior experience in a healthcare setting is beneficial, the emphasis is on having the right attitude and willingness to learn and provide patient-centered care.

What sort of training will be provided?

New staff will receive orientation and training related to their specific duties, along with ongoing support and development opportunities to enhance their skills.

How does the Trust promote teamwork?

Medway NHS Foundation Trust emphasizes collaboration and communication, fostering a positive working environment where every individual contributes to patient care and the overall goals of the organization.

Are there flexible working opportunities available?

Yes, the Trust promotes flexible working arrangements to accommodate the needs of employees and their families.

Who can I contact for more information about the role?

You can contact Haley Wawrzewska, the Matron, at haley.wawrzewska@nhs.net or by phone at 07920119477 for further details or to arrange an informal visit.

What does the Trust mean by “Patient First”?

“Patient First” is the Trust-wide strategy aimed at aligning priorities and operational management structures to ensure the best possible outcomes for patients through high-quality care.

What are the Trust's core values?

The Trust's core values are encapsulated in the acronym BEST: Bold, Every person counts, Sharing and open, and Together, which guide the organization's culture and approach to care.

Is this position suitable for someone looking to develop their career in healthcare?

Yes, the Trust offers a dynamic environment that supports career development and allows employees to choose benefits that fit their personal and professional needs.

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Medway NHS Foundation Trust

Science & Healthcare
Industry
1001-5000
Employees
1961
Founded Year

Mission & Purpose

Medway NHS Foundation Trust provides a range of acute healthcare services at Medway Maritime Hospital and other facilities. Their mission is to deliver high-quality, patient-centered care with a focus on improving health outcomes and patient experiences. They aim to enhance clinical services through excellence in care, innovation, and community engagement.