FAQs
What is the primary mission of Clinique?
Clinique's mission is to provide the safest, most effective formulas in simple routines that yield remarkable results. They emphasize a custom-fit philosophy, making beauty accessible for all skin types and tones.
What are the main responsibilities of a Clinique Consultant?
As a Clinique Consultant, your main responsibilities include creating exceptional customer experiences, selling skincare, makeup, and fragrance products, providing personalized recommendations, and maintaining high standards of visual merchandising in-store.
What qualities are important for a candidate applying for this role?
Important qualities include a passion for beauty and customer service, an approachable and friendly personality, confidence in engaging with customers, and a desire to understand clients' skincare and makeup goals.
Is previous retail or customer service experience required for this position?
Previous experience in retail or customer service is beneficial, but not required. Clinique is willing to invest in your development to help you succeed in the role.
What kind of training and development opportunities are offered?
Clinique offers extensive training and development opportunities to equip employees with the tools and knowledge needed to thrive in the role.
What are the working hours for this position?
This position is for 10 hours a week, and candidates should have flexible availability across different days and hours to ensure a good work-life balance.
What compensation and benefits does this role provide?
The role offers a competitive salary, eligibility for a commission scheme, annual leave, family leave, a product discount, mental health initiatives, discounts through a benefits platform, and an Employee Assistance Programme.
How does Clinique ensure inclusivity in their products?
Clinique is grounded in the latest science and continually reassesses their formulations. They proudly offer allergy-tested, 100% fragrance-free products to ensure they cater to all skin types and tones.
What is the company’s stance on mental health and employee well-being?
Clinique has implemented mental health wellbeing initiatives, such as the Unmind App and an Employee Assistance Programme, to support the mental health and wellbeing of their employees.
What should candidates be prepared to discuss during the interview?
Candidates should be prepared to discuss their availability and how they can contribute to creating an inspirational and personalized customer experience, as well as their passion for beauty and customer service.