FAQs
What is the primary responsibility of a Closing Manager?
The primary responsibility of a Closing Manager is to conduct closings for the division and manage various processes related to pending sales, ensuring timely completions in alignment with department goals and compliance standards.
What qualifications are required for the Closing Manager position?
A college degree is required, along with at least 3-5 years of escrow/lending experience and 3-5 years of management experience.
What are the essential duties associated with managing pending sales?
The Closing Manager is responsible for managing all pending sales across multiple divisions, ensuring the receipt of acceptable mortgage commitments, approving sales, finalizing weekly net sales reports, and addressing any discrepancies in sales contracts.
How does the Closing Manager ensure timely closings?
The Closing Manager drives the closing process by coordinating with construction, mortgage lenders, title companies, and buyers to ensure that all necessary steps for closing escrow are completed in a timely manner, in line with division goals.
What is the role of the Closing Manager in managing a team?
The Closing Manager provides management and training to a team of Closing Coordinators, hires and monitors team performance, adjusts workloads as necessary, and identifies areas for improvement.
How does the Closing Manager handle the loan approval and permitting processes?
The Closing Manager manages the flow of each buyer through loan approval, permitting, and starts processes, ensuring that division goals for Authorizations, Starts, and Closings are met while identifying potential roadblocks and reporting them to division management.
What skills are important for a Closing Manager?
Important skills include delivering high-quality customer service, leadership capabilities, strong communication skills, analytical skills, and proficiency in Microsoft applications, with the ability to make quick and accurate decisions based on data.
What work schedule can a Closing Manager expect?
A Closing Manager typically works 8-hour days, with flexibility for additional hours as needed to meet business demands.
How does the Closing Manager ensure compliance with Sarbanes Oxley requirements?
The Closing Manager ensures compliance by accurately reporting financial figures to the Regional Accounting Center and managing the integrity of sales contracts and closings to meet all regulatory standards.
What kind of environment does the Closing Manager work in?
The Closing Manager works in a professional and ethical environment, conducting business with potential buyers, lenders, trade partners, and coworkers to reinforce goodwill and profitability for the company.