FAQs
What is the role of a Cloud Solutions Architect at NetApp?
The Cloud Solutions Architect at NetApp is responsible for helping North America's largest organizations solve their cloud and IT operations challenges. This includes designing and proving innovative solutions for client cloud and infrastructure observability, monitoring, and reporting needs.
What team will the Cloud Solutions Architect be a part of?
The Cloud Solutions Architect will be part of the Cloud and IT Ops sales team, which is an overlay organization responsible for growing the customer base using NetApp's Cloud Insights cloud and infrastructure observability software service.
What are the primary responsibilities of a Cloud Insights CSA?
Responsibilities include working closely with sales specialists, designing solutions involving software, cloud subscriptions, and professional services, running technical workshops, conducting proof-of-concepts, assisting with business case development, and presenting at customer and partner meetings.
What qualifications are required for this position?
Basic qualifications include excellent verbal and written communication skills, at least 5 years of experience in a technical, customer-facing role, enthusiasm to learn, practical experience in cloud and on-prem infrastructure, and a willingness to travel within the United States (up to 25%).
Are there any preferred qualifications for the Cloud Solutions Architect role?
Preferred qualifications include experience in Cloud Ops, SaaS sales or presales, knowledge of monitoring and observability best practices, business intelligence and reporting experience, basic scripting and SQL skills, and certifications from public cloud providers.
What is the expected compensation for this position?
The On-Target Earnings (OTE) range for this position is between $180,000 and $231,000, depending on the candidate's location, qualifications, experience, and education, alongside a comprehensive benefits package.
Is remote work an option for this position?
Yes, this Cloud Solutions Architect position is remote and based in the United States.
What is the company culture at NetApp?
NetApp embraces diversity and inclusion, fostering a culture of belonging. The company encourages collaboration, open communication, and support among employees and partners to create a higher-performing organization.
What kind of training or improvement opportunities can a Cloud Solutions Architect expect?
The position includes staying updated on the latest developments in public cloud and infrastructure services, acquiring and maintaining technical expertise, and contributing to the development of processes and techniques for sales and technical teams.
How does NetApp support work-life balance?
NetApp promotes a healthy work-life balance through a best-in-class volunteer time off program that offers employees 40 hours of paid time per year to volunteer, in addition to comprehensive medical, dental, and wellness plans.