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Cloud Solutions Architect

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NetApp

2mo ago

Applications are closed

  • Job
    Full-time
    Senior Level
  • Software Engineering
  • $180K - $231K

Requirements

  • Excellent verbal and written communication skills in English
  • At least 5 years of experience in a technical, customer-facing role
  • Enthusiasm to learn and try new things
  • Practical experience in cloud and on-prem infrastructure landscape, including compute (Bare Metal and Virtualization), storage (File and Block), networking (FC), containers / container orchestration
  • A willingness to travel within United States (25%) requirement
  • Preferred (i.e. nice-to-have) qualifications
  • Cloud Ops, Software or SaaS sales or presales experience
  • Knowledge of the monitoring and observability best practices, and vendor landscape
  • Experience in business intelligence and reporting
  • Basic scripting, basic SQL skills, REST understanding
  • Experience with traditional, on-prem storage vendors, including Dell EMC, Pure, HPE, Hitachi, IBM and others
  • Certifications from one or more public cloud providers
  • Certifications in Kubernetes or Cloud Native concepts
  • Education:
  • Minimum of 5+ years experience required; Bachelor's Degree Desired - Sufficeint additional experience & certifications applicable in lieu of Degree.

Responsibilities

  • As a Cloud Insights CSA, you will:
  • Work closely with sales specialists to understand customer needs, and the fit of the solutions NetApp offers
  • Design solutions that may include one or more of software, cloud subscriptions and professional services; running technical workshops to demonstrate those solutions
  • Design and run proof-of-concepts to illustrate the fit of solutions within the customer’s environment
  • Assist with the development of business cases and return on investment (ROI) calculations
  • Work with professional services and / or customer success functions
  • Nurture existing customers request with a consistent feedback loop to PM/Engineering
  • Proactively integrate with existing customer to ensure long term health
  • Evangelism:
  • Presenting at customer and partner executive briefings, NetApp and partner sales meetings, etc.
  • Participating in / host industry meetups and user groups
  • Publishing videos, reference architectures, significant wins, etc, internally and / or externally
  • Improvement / learning time:
  • Staying abreast of the latest developments in public cloud and infrastructure services
  • Acquiring / maintaining technical expertise
  • Developing or enhancing processes and techniques employed by our sales and technical teams

FAQs

What is the role of a Cloud Solutions Architect at NetApp?

The Cloud Solutions Architect at NetApp is responsible for helping North America's largest organizations solve their cloud and IT operations challenges. This includes designing and proving innovative solutions for client cloud and infrastructure observability, monitoring, and reporting needs.

What team will the Cloud Solutions Architect be a part of?

The Cloud Solutions Architect will be part of the Cloud and IT Ops sales team, which is an overlay organization responsible for growing the customer base using NetApp's Cloud Insights cloud and infrastructure observability software service.

What are the primary responsibilities of a Cloud Insights CSA?

Responsibilities include working closely with sales specialists, designing solutions involving software, cloud subscriptions, and professional services, running technical workshops, conducting proof-of-concepts, assisting with business case development, and presenting at customer and partner meetings.

What qualifications are required for this position?

Basic qualifications include excellent verbal and written communication skills, at least 5 years of experience in a technical, customer-facing role, enthusiasm to learn, practical experience in cloud and on-prem infrastructure, and a willingness to travel within the United States (up to 25%).

Are there any preferred qualifications for the Cloud Solutions Architect role?

Preferred qualifications include experience in Cloud Ops, SaaS sales or presales, knowledge of monitoring and observability best practices, business intelligence and reporting experience, basic scripting and SQL skills, and certifications from public cloud providers.

What is the expected compensation for this position?

The On-Target Earnings (OTE) range for this position is between $180,000 and $231,000, depending on the candidate's location, qualifications, experience, and education, alongside a comprehensive benefits package.

Is remote work an option for this position?

Yes, this Cloud Solutions Architect position is remote and based in the United States.

What is the company culture at NetApp?

NetApp embraces diversity and inclusion, fostering a culture of belonging. The company encourages collaboration, open communication, and support among employees and partners to create a higher-performing organization.

What kind of training or improvement opportunities can a Cloud Solutions Architect expect?

The position includes staying updated on the latest developments in public cloud and infrastructure services, acquiring and maintaining technical expertise, and contributing to the development of processes and techniques for sales and technical teams.

How does NetApp support work-life balance?

NetApp promotes a healthy work-life balance through a best-in-class volunteer time off program that offers employees 40 hours of paid time per year to volunteer, in addition to comprehensive medical, dental, and wellness plans.

NetApp

All-flash, no compromise.

Consulting
Industry
10,001+
Employees
1992
Founded Year

Mission & Purpose

NetApp is a multinational company that specialises in providing data management and storage solutions for businesses and organisations. They offer a comprehensive portfolio of products and services designed to help enterprises efficiently store, manage, protect, and analyse their data. NetApp's ultimate mission is to empower organisations to unleash the full potential of their data by providing innovative and reliable storage infrastructure solutions. Their purpose is to enable businesses to transform their data into a strategic asset, driving digital transformation, improving operational efficiency, and fostering innovation. NetApp aims to deliver exceptional value to their customers by ensuring data availability, scalability, and security, ultimately helping businesses thrive in the digital era.

Culture & Values

  • Put the customer at the center

    You don’t become a deeply trusted, indispensable partner without listening to customers, walking in their shoes, and propelling your orbit with a strong point of view.

  • Care for each other and our communities

    Caring for each other and our communities takes large doses of humility and kindness—mixed with building deep, authentic connections and topped with an unwavering commitment to collaboration.

  • Build belonging every day

    By embedding diversity and inclusion into every decision that we make, we open the door to other voices, different perspectives, and most important, our true potential for innovation.

  • Embrace a growth mindset

    We step out of our comfort zone even when it's scary and learn from both our failures and our successes. This keeps us from stepping into the dreaded fixed-mindset quicksand.

  • Think and act like owners

    Showing up with our A game, being accountable, and acting with speed and integrity are the keys to unlocking the sense of ownership that's necessary to create the future.