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Turnitin, LLC

2mo ago

  • Job
    Full-time
    Mid Level
  • Customer Relations
    Accounting & Tax
  • Manila
    Remote
  • Quick Apply

AI generated summary

  • You need 3+ years in global cash collections, advanced Excel skills, credit risk experience, and strong communication and organizational abilities. Legal ledger experience is a plus.
  • You will manage multi-currency ledgers, maintain customer relationships, resolve queries, allocate cash, process final notices, adhere to document processes, and support cash collection targets.

Requirements

  • 3+ years proven track record of successful cash collecting in a busy global AR team
  • Tenacious and professionally assertive
  • Advanced Excel skills and hands-on exposure to accounting systems (NetSuite preferred)
  • Ability to communicate effectively with both technical and non-technical colleagues
  • Strong written and oral communication skills along with strong interpersonal skills and relationship building
  • Strong organisational and planning skills with the ability to prioritise and manage workload involving multiple tasks, responsibilities and deadlines with follow-through and minimal supervision
  • Self-starter and proactive thinker
  • Credit Risk experience
  • Experience working with a legal ledger

Responsibilities

  • Manage a high-volume multi-currency ledger, ensuring adherence to agreed-upon terms.
  • Develop and maintain customer relationships both internal and external and have an awareness of cultural and regional differences with respect, while effectively enforcing agreed terms.
  • Query handling and investigation, liaise with other departments to ensure swift resolutions of queries and efficient OTC flow.
  • Cash allocation, assisting with identification of payments and ensuring short paid reason is identified and correctly categorised and resolved within month payment received.
  • Carefully and sensitively process final notices working with internal stakeholders, taking appropriate levels of actions in cases of non payments, including up to account closure and service termination.
  • Ensure all document processes are followed and DOA’s approvals adhered to at all times.
  • Enable the business to meet its cash collection targets and needs.

FAQs

Do we support remote work?

Yes, this position is fully remote, allowing you to work from the Philippines.

What are the work hours for this position?

This position requires availability for a UK shift, working from 9:00 AM to 5:30 PM BST (British Standard Time).

What qualifications are required for this role?

The role requires 3+ years of successful cash collecting experience, strong Excel skills, and the ability to communicate effectively with both technical and non-technical colleagues.

Is experience with NetSuite necessary for the role?

While hands-on exposure to accounting systems like NetSuite is preferred, it is not explicitly required. A strong background in cash collections is the primary focus.

Are there opportunities for career development within the company?

Yes, Turnitin values continual learning and growth, providing a workplace that encourages teammates to develop their skills and advance in their careers.

What benefits does Turnitin offer?

Turnitin offers competitive health care coverage, education reimbursement, generous paid time off, wellness programs, and more to support employee well-being.

Is there a focus on diversity within the company?

Yes, Turnitin embraces diversity and respects local cultures, promoting a global mindset within the organization.

What type of training or onboarding is provided for new hires?

While specific details are not mentioned, Turnitin typically provides comprehensive onboarding to ensure new hires are equipped to succeed in their roles.

What is the company's mission?

Turnitin's mission is to ensure the integrity of global education and meaningfully improve learning outcomes.

Are there opportunities for community involvement through the job?

Yes, Turnitin offers paid volunteer time and a charitable contribution match, encouraging employees to engage in community service.

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Turnitin, LLC

We support educators and empower students around the world to do their best original work.

Technology
Industry
501-1000
Employees
1996
Founded Year

Mission & Purpose

Turnitin is a leading provider of academic integrity and writing improvement solutions. The company offers tools and services designed to detect plagiarism, enhance writing quality, and facilitate peer review processes. Turnitin's ultimate mission is to promote academic honesty and improve the quality of education by providing technologies that support educators and students in producing original work. Their purpose is to help institutions and individuals maintain high standards of integrity and academic excellence, ultimately contributing to the credibility and quality of scholarly and educational content.