Logo of Huzzle

Home

Matches

Explore

Manage

Collectors (Drug & Alcohol Testing) – Various Locations Nationwide

image

Abbott

2mo ago

Applications are closed

  • Job
    Full-time
    Junior Level
  • Healthcare
  • London, +5

Requirements

  • Educated to National Standards.
  • Good verbal, written and communication skills.
  • IT literate and basic skill in Word, Excel & Outlook
  • A self-motivated individual with a flexible approach to work
  • Ability to follow set processes to ensure the right outcome
  • Driving licence + own vehicle
  • COMPETENCIES:
  • Pioneering – continual self reviewing your collections to ensure you meet and exceed customer expectations and feeding back improvements to your Regional Team Leader for consideration.
  • Achieving – Communicating effectively ensuring customers are aware of the right information and are updated on changes is they occur in relation to their collection.
  • Caring – Understand the impact of the actions taken or omissions made within our role and how they affect others both internally and externally. Using this information to ensure only positive outcomes.
  • Enduring – Ensuring changes to any process through up dates or feedback are implemented immediately ensuring the long term success of the Collection Network.

Responsibilities

  • Conduct specimen collections competently following collection procedures and customer requirements and instructions in order to deliver a quality specimen collection service at customer locations.
  • To provide availability to attend collections during the day, evenings, weekends and public holidays in line with business needs.
  • To participate where there is a business need in a 24-hour on-call rota on an equal basis with the rest of the team and respond to calls immediately and arrive on site within 2 hours.
  • To remain current with process by reading and acknowledging updates within the required time frame and attend and audits at the required time to remain competent.
  • Any other reasonable duties as directed by the management of the business.

FAQs

What are the main responsibilities of a Collector in Drug & Alcohol Testing?

Collectors are responsible for conducting specimen collections competently, following collection procedures and customer instructions. They must deliver quality service at various customer locations, maintain availability for collections during day, evening, and weekend hours, participate in a 24-hour on-call rota, and remain current with processes through training and audits.

What qualifications are required for the Collector position?

Required qualifications include being educated to National Standards, possessing good verbal, written, and communication skills, being IT literate with basic skills in Word, Excel, and Outlook, having a flexible work approach, a strong ability to follow set processes, and holding a valid driving license with access to a personal vehicle.

What competencies should a successful Collector possess?

A successful Collector should be skilled in continual self-reviewing of collections for quality improvement, effective communication to keep customers informed, understanding the impact of their actions on others, and ensuring immediate implementation of process changes for long-term success within the Collection Network.

Are there specific working hours for this role?

Yes, Collectors must be available for collections during the day, evenings, weekends, and public holidays based on business needs. Additionally, they may participate in a 24-hour on-call rota and are expected to respond to calls and arrive on-site within 2 hours.

Is there a requirement for ongoing training or audits in this role?

Yes, Collectors are required to remain current with processes by reading and acknowledging updates, as well as attending audits as needed to maintain their competency in specimen collection.

Can the job involve additional duties outside of the standard responsibilities?

Yes, Collectors may be asked to fulfill any other reasonable duties as directed by management, depending on the needs of the business.

Abbott

Science & Healthcare
Industry
10,001+
Employees
1888
Founded Year

Mission & Purpose

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 113,000 colleagues serve people in more than 160 countries.

Benefits

  • Medical

    Our medical options provide employees and their eligible family members, including domestic partners, with extensive coverage and protection against major medical expenses. Coverage is available from the first day of employment. All of the options cover preventive care, inpatient and outpatient care, routine office visits, prescription drugs, physical therapy, home healthcare, mental health/substance abuse treatment and hospice care. In addition, our medical options offer numerous programs and services that can help employees improve and maintain their health, better manage illnesses and receive better value for their healthcare dollars.

  • Dental

    Our dental plan helps employees pay for the costs of dental care for themselves and their eligible family members. Coverage is available from the first day of employment. Participants may take advantage of reduced out-of-pocket costs when they use dentists in a nationwide network of participating providers. Our dental plan pays for preventive, restorative and surgical services, as well as orthodontia, at varying levels of coverage.

  • Vision Care

    With our vision care plan, we offer employees an affordable way to maintain eye health and receive discounts on eyewear. Coverage is available from the first day of employment.

  • Wellness Programs

    Our wellness programs and resources are designed to promote overall health and well-being: Seminars on stress and anxiety, personal and work relationships, meditation and mindfulness, healthy habits, and balancing work and family needs. Programs to encourage being physically active, eating healthier, managing health conditions, getting quality sleep, and becoming more resilient. On-site screenings and immunizations at some locations to promote prevention and early detection. On-site fitness centers at some locations that offer classes, fitness assessments and personal training. Health fairs, fitness events, steps challenges and exercise competitions