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Community Coordinator

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Binance

2mo ago

Applications are closed

  • Job
    Full-time
    Junior Level
  • Customer Relations
  • Dublin

Requirements

  • Experience in 1 ~ 2 years of community operation or related professional experience, with retail user communication skills and PR sense, ideally with community growth skills.
  • Experience working with Telegram & Discord bots.
  • Great passion for the cryptocurrency industry, ideally with experience in PFP NFT and crypto gaming.
  • Fast learning ability is a must.
  • Solutions focused, resourceful, collaborative, people management skills and strong sense of initiative.
  • Business or native English proficiency.
  • Adaptive to flexible working hours and remote collaboration.

Responsibilities

  • Build a self-driven and permission-less ambassador community based on the project products products, design the incentive program, track team members’ performance.
  • Solve problems and answer questions raised by community members, provide support and assistance on behalf of the core team.
  • Collect community feedback and suggestions on products and activities, and assist in product optimization through proposals.
  • Manage the user community on platforms such as Telegram/Discord/Telegram/Reddit, explore new platforms and tools.
  • Create high-quality and targeted community groups through autonomous governance, incentive programs and tools.
  • Build relationships with external communities, organize and implement community campaigns such as airdrops and AMA, track their results on new user growth and user activation.

FAQs

What is the primary mission of Binance?

The primary mission of Binance is to accelerate cryptocurrency adoption and increase the freedom of money.

What are the main responsibilities of the Community Coordinator?

The main responsibilities include building a self-driven ambassador community, solving problems and answering questions from community members, collecting feedback for product optimization, managing user communities on various platforms, creating targeted community groups, and building relationships with external communities through campaigns.

What kind of experience is required for the Community Coordinator position?

The position requires 1 to 2 years of experience in community operations or related fields, with skills in retail user communication and public relations. Additionally, experience with Telegram and Discord bots is preferred.

Is a passion for cryptocurrency industry important for this role?

Yes, a great passion for the cryptocurrency industry is essential, ideally with experience in areas like PFP NFTs and crypto gaming.

Are there any specific skills that are emphasized for this position?

Yes, emphasized skills include fast learning ability, being solutions-focused, resourceful, collaborative, having people management skills, and a strong sense of initiative.

What language proficiency is required for this job?

The position requires business or native English proficiency.

What type of working environment can I expect at Binance?

Binance offers a fast-paced, mission-driven working environment with opportunities for career development, working alongside diverse teams in a truly global organization with a flat structure.

What are the working hours and conditions like for this position?

The position provides flexible working hours, is remote-first, and allows for casual work attire.

What benefits does Binance offer to its employees?

Binance offers competitive salary and benefits, along with excellent opportunities for learning and growth.

How does the Community Coordinator contribute to product optimization?

The Community Coordinator collects community feedback and suggestions on products and activities to assist in product optimization through proposals.

Binance

The World’s Leading Blockchain Ecosystem and Digital Asset Exchange

Finance
Industry
1001-5000
Employees
2017
Founded Year

Mission & Purpose

Binance is the world’s leading blockchain and cryptocurrency infrastructure provider with a financial product suite that includes the largest digital asset exchange by volume. Trusted by millions worldwide, the Binance platform is dedicated to increasing the freedom of money for users, and features an unmatched portfolio of crypto products and offerings, including: trading and finance, education, data and research, social good, investment and incubation, decentralization and infrastructure solutions, and more.