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Community Manager

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Mindspace

2mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Marketing
  • Berlin

AI generated summary

  • You must have a BA, strong German skills, customer service experience, marketing familiarity, excellent communication, multitasking ability, and knowledge of the startup ecosystem.
  • You will engage and grow the community through events, foster collaboration, ensure smooth operations, and serve as the point of contact for member inquiries and issues.

Requirements

  • * BA degree in a related field - a must
  • * Demonstrated face-to-face customer service and sales experience
  • * Strong verbal and written communication skills
  • * Experience in marketing, writing, or managing social media – an advantage
  • * High level of German – both oral and written
  • * Practical, creative fast-thinker, fast on your feet and highly aware that others rely on you kind of person
  • * Multi-tasking should be a walk in the park for you
  • * Able to translate trends into actionable ways that anticipate customer and market needs
  • * Be familiar with the startup ecosystem and stay up-to-date on daily happenings in your city

Responsibilities

  • Building and maintaining a strong community via networking and events
  • Engaging, growing and nurturing the Mindspace community; keeping things fresh and interesting
  • Creating an inclusive environment that fosters collaboration and creativity — both internally and externally
  • Maintaining ongoing communication with operation and maintenance teams to ensure that all processes run smoothly
  • Being the point of contact for your community members and solving all member-related issues

FAQs

What is the job title for this position?

The job title is Community Manager.

Where is this position based?

This full-time position is based in Hamburg.

Who will the Community Manager report to?

The Community Manager will report directly to the Senior Community Manager.

What are the primary responsibilities of the Community Manager?

The primary responsibilities include building and maintaining a strong community, engaging and nurturing the Mindspace community, creating an inclusive environment, maintaining communication with operations teams, and being the point of contact for community members.

What qualifications are required for this position?

A BA degree in a related field is required, along with demonstrated customer service and sales experience.

What language skills are necessary for this role?

A high level of German, both oral and written, is necessary for this role.

Is experience in marketing or social media management an advantage for this position?

Yes, experience in marketing, writing, or managing social media is considered an advantage.

What type of work environment does Mindspace promote for its employees?

Mindspace promotes an inspiring and nurturing work environment with a great vibe, employee wellbeing, and a diverse community.

What benefits do employees receive at Mindspace?

Employees receive a generous annual leave allowance, meal benefits via a lunch card, gift vouchers on birthdays and Christmas, access to a mental health app, subsidized public transport subscriptions, and engaging team and end-of-year events.

How does Mindspace support employee growth and integration?

Mindspace offers continual growth opportunities and ensures swift integration into the team through a thorough onboarding process.

Boutique flex spaces, presenting a global mindset with a local flavor.

Real Estate
Industry
51-200
Employees
2014
Founded Year

Mission & Purpose

Mindspace is a provider of flexible coworking spaces that cater to the needs of modern businesses and professionals. They offer a range of creative and collaborative work environments, including private offices, hot desks, and meeting rooms, designed to foster productivity and community. The ultimate mission of Mindspace is to create inspiring, flexible workspaces that enhance the work experience and drive business success. Their purpose is to provide a dynamic and supportive environment where individuals and companies can thrive, innovate, and connect with like-minded professionals.