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Community Manager

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Mindspace

14d ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • Berlin

AI generated summary

  • You must have a BA in a related field, customer service/sales experience, strong communication skills, high German fluency, multi-tasking ability, and familiarity with the startup ecosystem.
  • You will foster community engagement through networking and events, ensure smooth operations, maintain communication with teams, and address member-related issues to create an inclusive environment.

Requirements

  • * BA degree in a related field - a must
  • * Demonstrated face-to-face customer service and sales experience
  • * Strong verbal and written communication skills
  • * Experience in marketing, writing, or managing social media – an advantage
  • * High level of German – both oral and written
  • * Practical, creative fast-thinker, fast on your feet and highly aware that others rely on you kind of person
  • * Multi-tasking should be a walk in the park for you
  • * Able to translate trends into actionable ways that anticipate customer and market needs
  • * Be familiar with the startup ecosystem and stay up-to-date on daily happenings in your city

Responsibilities

  • Building and maintaining a strong community via networking and events
  • Engaging, growing and nurturing the Mindspace community; keeping things fresh and interesting
  • Creating an inclusive environment that fosters collaboration and creativity — both internally and externally
  • Maintaining ongoing communication with operation and maintenance teams to ensure that all processes run smoothly
  • Being the point of contact for your community members and solving all member-related issues

FAQs

What is the job title for this position?

The job title for this position is Community Manager.

Where is the Community Manager position based?

The Community Manager position is based in Hamburg.

What type of company is Mindspace?

Mindspace is a leading flexible workspace provider with an expanding footprint in Europe, Israel, and the US.

What are the main responsibilities of the Community Manager?

The main responsibilities include building and maintaining a strong community, engaging and nurturing the Mindspace community, creating an inclusive environment, maintaining communication with teams, and being the point of contact for community members.

Is experience in customer service required for this position?

Yes, demonstrated face-to-face customer service and sales experience is required for this position.

What educational background is necessary for applicants?

A BA degree in a related field is a must for applicants.

What language skills are required for this position?

A high level of German, both oral and written, is required for this position.

Is knowledge of the startup ecosystem important?

Yes, candidates should be familiar with the startup ecosystem and stay updated on daily happenings in their city.

What are some of the benefits offered to Mindspace employees?

Benefits include a generous annual leave allowance, meal benefits via a lunch card, gift vouchers on birthdays and Christmas, access to a mental health app, subsidized public transport subscriptions, and engaging team events.

How does Mindspace support employee growth?

Mindspace provides continual growth opportunities and ensures swift integration into the team through a thorough onboarding process.

What qualities are important for a successful Community Manager at Mindspace?

Important qualities include being proactive, a great communicator, a fast thinker, able to multitask, and highly aware of and responsive to the needs of others.

Boutique flex spaces, presenting a global mindset with a local flavor.

Real Estate
Industry
51-200
Employees
2014
Founded Year

Mission & Purpose

Mindspace is a provider of flexible coworking spaces that cater to the needs of modern businesses and professionals. They offer a range of creative and collaborative work environments, including private offices, hot desks, and meeting rooms, designed to foster productivity and community. The ultimate mission of Mindspace is to create inspiring, flexible workspaces that enhance the work experience and drive business success. Their purpose is to provide a dynamic and supportive environment where individuals and companies can thrive, innovate, and connect with like-minded professionals.