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Community Manager

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Mindspace

Yesterday

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Berlin

AI generated summary

  • You must have a BA degree, customer service and sales experience, strong communication skills, high-level German, and familiarity with the startup ecosystem. Multi-tasking and creativity are essential.
  • You will engage and grow the community through networking and events, maintain communication with teams, foster collaboration, and address member-related issues.

Requirements

  • Requirements
  • BA degree in a related field - a must
  • Demonstrated face-to-face customer service and sales experience
  • Strong verbal and written communication skills
  • Experience in marketing, writing, or managing social media – an advantage
  • High level of German – both oral and written
  • Practical, creative fast-thinker, fast on your feet and highly aware that others rely on you kind of person
  • Multi-tasking should be a walk in the park for you
  • Able to translate trends into actionable ways that anticipate customer and market needs
  • Be familiar with the startup ecosystem and stay up-to-date on daily happenings in your city

Responsibilities

  • Building and maintaining a strong community via networking and events
  • Engaging, growing and nurturing the Mindspace community; keeping things fresh and interesting
  • Creating an inclusive environment that fosters collaboration and creativity — both internally and externally
  • Maintaining ongoing communication with operation and maintenance teams to ensure that all processes run smoothly
  • Being the point of contact for your community members and solving all member-related issues

FAQs

What is the job title for this position?

The job title for this position is Community Manager.

Where is the Community Manager position based?

The Community Manager position is based in Hamburg.

Who does the Community Manager report to?

The Community Manager reports directly to the Senior Community Manager.

What are the main responsibilities of the Community Manager?

The main responsibilities include building and maintaining a strong community, engaging and nurturing members, creating an inclusive environment, maintaining communication with operation teams, and serving as the point of contact for community members.

What type of experience is required for this role?

A minimum of a BA degree in a related field is required, along with demonstrated face-to-face customer service and sales experience.

Is a high level of German required for this position?

Yes, a high level of German, both oral and written, is required.

What are some desirable skills for a Community Manager at Mindspace?

Desirable skills include strong verbal and written communication abilities, experience in marketing or social media management, and the ability to multi-task effectively.

What kind of work environment does Mindspace promote?

Mindspace promotes a vibrant and inclusive work environment, focusing on community engagement and creativity.

What employee benefits does Mindspace offer?

Mindspace offers generous annual leave, meal benefits, gift vouchers for special occasions, access to a mental health app, subsidized public transport, and engaging team events.

Does Mindspace offer growth opportunities for employees?

Yes, Mindspace emphasizes continual growth opportunities and provides thorough onboarding to ensure smooth integration into the team.

How does Mindspace prioritize employee wellbeing?

Mindspace prioritizes employee wellbeing by providing exceptional benefits, a supportive work environment, and access to resources like a mental health app.

What qualities are important for a successful Community Manager?

A successful Community Manager should be proactive, creative, and have excellent customer service skills, along with a passion for connecting people and fostering community.

Boutique flex spaces, presenting a global mindset with a local flavor.

Real Estate
Industry
51-200
Employees
2014
Founded Year

Mission & Purpose

Mindspace is a provider of flexible coworking spaces that cater to the needs of modern businesses and professionals. They offer a range of creative and collaborative work environments, including private offices, hot desks, and meeting rooms, designed to foster productivity and community. The ultimate mission of Mindspace is to create inspiring, flexible workspaces that enhance the work experience and drive business success. Their purpose is to provide a dynamic and supportive environment where individuals and companies can thrive, innovate, and connect with like-minded professionals.