FAQs
What are the working hours for the Community Receptionist position?
The service operates Monday to Friday from 7am to 7pm, and shifts are allocated according to service needs.
Is previous experience required for the Community Receptionist role?
Previous experience is desirable, but strong communication and organizational skills are essential.
Will I be required to work at multiple sites?
Yes, the staff member must be willing to work across all sites as required.
What are the main responsibilities of the Community Receptionist?
The post holder will provide reception and administrative duties to ensure the smooth day-to-day running of the work environment and support patient satisfaction while maintaining confidentiality.
Is there any training provided for this position?
Yes, the post holder will participate in training and development programs both internally and externally.
Can I request flexible working hours for this role?
Yes, flexible working requests will be considered for all roles.
Who can I contact for further details or informal visits?
You can contact Mark Unsworth, the Admin Team Leader, at mark.unsworth@merseycare.nhs.uk for further details or to arrange informal visits.
What is the commitment of Mersey Care towards service users?
At the heart of all we do is a commitment to ‘perfect care’ – ensuring care that is safe, effective, positively experienced, timely, equitable, and efficient.
Will I need to cover for other staff members?
Yes, the post holder will be required to cover for sickness and absence as needed.