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Concession Manager, Arnotts

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Reiss

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Dublin

AI generated summary

  • You must have retail management experience, a record of boosting business and customer service, strong commercial skills, and be a motivated people manager with great communication abilities.
  • You will plan long-term goals, manage operations, lead the team, ensure excellent customer service, oversee stock control, execute promotions, and handle recruitment and performance reviews.

Requirements

  • You'll have previous retail management experience in a similar size operation
  • A passion for premium or luxury product helps, but we're open to all retail backgrounds
  • Have a proven track record of increasing overall business performance
  • Have a proven track record of delivering exceptional customer service through your team
  • Be highly visual and have excellent commercial product management skills
  • Be able to flex between the customer service, operational, technical and visual elements of the role
  • Be confident working under pressure and thrive in a fast-paced retail environment
  • Be self-motivated, focused and driven to achieve team and individual goals
  • Be a great people manager, able to bring the best out of your team
  • Have good written and verbal communication skills

Responsibilities

  • Planning the long-term concession goals
  • Managing the overall concession operations and performance
  • Leading the concession team to deliver exceptional customer experience by ensuring a personalised and tailored service is provided
  • Managing stock levels and making key decisions about stock control to minimise loss
  • Ensuring that promotions, sales and merchandising instructions are carried out to expected standards
  • Taking responsibility for recruitment and retaining talent
  • Conducting regular performance reviews and probation reviews

FAQs

What is the job title for this position?

The job title is Concession Manager, Arnotts.

Where is the job located?

The job is located in Dublin, Arnotts.

Is this position full-time or part-time?

This position is full-time and permanent.

What are the main responsibilities of the Concession Manager?

The main responsibilities include managing overall concession operations, leading the team to deliver exceptional customer experiences, managing stock levels, ensuring promotional activities are executed, and handling recruitment and talent retention.

What experience is required for this role?

Candidates should have previous retail management experience in a similar-sized operation.

Is experience in premium or luxury products mandatory?

No, while a passion for premium or luxury products is helpful, the company is open to applicants from all retail backgrounds.

What skills are ideal for a candidate applying for this position?

Ideal candidates should have strong commercial product management skills, excellent customer service delivery, the ability to handle diverse operational tasks, and good people management abilities.

What are the benefits provided to employees in this role?

Benefits include a seasonal business wear allowance, generous employee discount, rewarding bonus and commission structures, wellness support, career development opportunities, and enhanced parental pay among others.

How many days of annual leave do employees receive?

Employees receive 30 days of annual leave, which includes bank holidays.

Does the company promote diversity in its hiring process?

Yes, the company recognizes the importance of diversity and promotes equality of opportunity for all candidates.

How does the company support employees' wellbeing?

The company offers wellbeing and financial support through an Employee Assistance Programme and provides fitness discounts.

Can candidates apply if they do not meet all the listed requirements?

Yes, the company encourages candidates who may not meet all the requirements but can add to the culture and possess a learning mindset to apply.

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Reiss

Retail & Consumer Goods
Industry
1001-5000
Employees
1971
Founded Year

Mission & Purpose

PREMIUM, QUALITY, TIMELESS The Reiss philosophy centers on creating and producing directional, design-led menswear, womenswear and accessories. Reiss prides itself with an uncompromising commitment to delivering innovative, original products combining exceptional design, quality and value. At the heart of our business are our people. We all have a part to play in our continued success. Our people values are integral to this and support the entrepreneurial spirit that Reiss was built on: FOCUS Is all about having a clear sense of what needs to be achieved to succeed and exceed, having a strong perspective on your area of the business or your role, and knowing how you can move it forward. PASSION Is all about being committed and taking pride in your approach to your role and the brand, going the extra mile and inspiring others. DRIVE Is all about how you will make things happen as you strive for excellence, being self – motivated, ambitious and accountable for your actions.