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Concession Stores Manager (Amsterdam, Utrecht and Amstelveen)

  • Job
    Full-time
    Mid & Senior Level
  • Amsterdam

AI generated summary

  • You need 3-5 years in retail (fashion/luxury preferred), strong leadership, business acumen, customer focus, adaptability, and excellent communication skills.
  • You will recruit, train, and develop your team, drive sales, uphold daily operations, foster teamwork, and promote brand values while ensuring exceptional customer service and a fun environment.

Requirements

  • 3-5 years of retail experience, preferably in the fashion retail industry; luxury retail experience a plus
  • Must be a balanced leader that drives results, develops talent, and focuses on the customer
  • Proven track record to recruit, hire, and coach your talent to exceed expectations
  • Strong business acumen, coupled with the ability build strong and lasting relationships
  • Passion for upholding an exceptional internal and external customer experience
  • Brings professionalism and a level of sophistication to the role
  • Team leadership approach that motivates and inspires your talent
  • Ability to build brand loyalty
  • Genuinely care to help people succeed
  • Outstanding written, verbal, and presentation skills
  • Collaborative with others, yet able to self-motivate and direct
  • Committed to continuous learning with ability to adapt and flex

Responsibilities

  • Our Store Managers make an impact by strategically recruiting, training, and developing a productive store team whose primary focus is promoting our brand while offering exceptional customer service.
  • They inspire and encourage teamwork towards successfully achieving sales goals while upholding daily operations and creating a fun environment.
  • We are looking for people who embody our core values; Authenticity, we are all in with our unique selves.
  • Everyone is different at Fossil and we love it!
  • Grit, we push through, we bounce back and we set our sights on the prize & go after it.
  • Curiosity, we ask what if?
  • What’s next?
  • Sense of Humor, we don’t take ourselves too seriously.
  • Yeah, seriously.
  • Making an Impact, we go big.
  • We perform.
  • We make a difference.

FAQs

What is the primary responsibility of a Concession Stores Manager?

The primary responsibility of a Concession Stores Manager is to strategically recruit, train, and develop a productive store team while promoting the brand and ensuring exceptional customer service.

What qualifications are required for this position?

Candidates should have 3-5 years of retail experience, preferably in the fashion retail industry, with luxury retail experience being a plus.

What skills are essential for a successful Concession Stores Manager?

Essential skills include strong business acumen, ability to build relationships, passion for customer experience, outstanding communication skills, and the capability to motivate and inspire a team.

Is prior experience in fashion retail necessary for this role?

While not mandatory, prior experience in fashion retail is preferred, and luxury retail experience is considered a plus.

What qualities does the company value in a Concession Stores Manager?

The company values authenticity, grit, curiosity, a sense of humor, and a commitment to making an impact.

How important is team leadership in this role?

Team leadership is crucial, as the manager is expected to motivate and inspire their team while also driving results and developing talent.

Are there opportunities for professional development and continuous learning?

Yes, the company is committed to continuous learning and encourages adaptability and flexibility in each employee.

What is the company culture like?

The company culture emphasizes teamwork, individuality, and a positive environment where humor and authenticity are celebrated.

How does the Concession Stores Manager contribute to sales goals?

The manager inspires teamwork and actively leads the store in achieving sales goals while ensuring operational success and a positive customer experience.

What are the expected communication skills for this role?

Outstanding written, verbal, and presentation skills are required to effectively communicate with the team and customers.

Retail & Consumer Goods
Industry
5001-10,000
Employees
1984
Founded Year

Mission & Purpose

Fossil Group is a global design, marketing, distribution, and innovation company specialising in lifestyle accessories. They offer a diverse range of products, including watches, jewellery, handbags, and other accessories. Their ultimate mission is to enrich the lives of their customers with innovative and fashionable products. Fossil Group's purpose is to blend vintage inspiration with modern technology, creating timeless yet contemporary designs that cater to a wide audience. They are committed to quality, creativity, and customer satisfaction.

Benefits

  • EMPLOYEE DISCOUNT PROGRAM

    As a new hire your first watch is on us. Also, receive discounts on the purchase of products.

  • FINANCIAL SECURITY

    Eligible employees can invest in the future by enrolling in a traditional pre-tax 401(k) retirement plan, Roth after-tax 401(k), Flexible Spending Account and Legal and Identity Theft Protection.

  • HEALTH COVERAGE

    Fossil offers a choice of medical, dental and vision plans that work best for you and your family, as well as Disability Programs, Life Insurance and Accidental Death & Dismemberment, and Critical Illness benefits.

  • PAID TIME OFF AND FLEXIBLE SCHEDULES

    At Fossil Group, we want you to love what you do and do what you love. A big part of that is a work-life balance that provides flexibility. At Corporate, we offer both hybrid and remote work schedules (depending on role) alongside regular Connection Days, Focus Fridays, and a seasonal “Summer Fridays” program.

  • PARENTAL PERKS

    Eligible employees can take an extended paid leave of absence to bond with their new child. Fossil also provides support through Milk Shipping, Phased Back to Work Program, Parental Buddy Program and Fossil Village Employee Resource Group.

  • WELLNESS

    Take care of your mental, emotional and physical wellness – at no additional cost to you or your family – through our Employee Assistance Program (EAP) and the variety of benefits we offer.