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Conference Content Executive

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Elsevier

Jan 7

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
  • Chennai
  • Quick Apply

AI generated summary

  • You should have a passion for customer service, project management experience, attention to detail, strong communication skills, flexibility, a valid passport, and international travel experience.
  • You will manage timelines, confirm program structures, track author registrations, compile files, address email queries, assist onsite, and travel to approximately 8 conferences annually.

Requirements

  • Have a deep passion for and experience in customer service
  • Project management experience
  • Meticulous eye for detail and strong analytical skills
  • Exceptional communication skills with understanding of cross-cultural communication
  • Agility and flexibility in managing challenges to ensure timely and quality delivery of services.
  • Have Valid Passport
  • Have international travel experience (Business or personal)

Responsibilities

  • Managing timelines to ensure conference preparation is on track. effectively work with internal and external teams to ensure that deadlines are met, and that authors and team members have all information required.
  • Confirming proposed program structure with Project Lead and Chair and ensure it works within limitations of time, space, poster space, etc.
  • Tracking author registrations and match with accepted abstracts; update system with replacement speakers if needed. Chase authors to register by author registration deadline
  • Compiling all files per requirement for online/print version. Handle all email queries with 48 hrs TAT
  • Assisting Conference Project Lead onsite with set up, registration, delegates queries and all elements needed for successfully running a conference onsite
  • Travelling - Travel to about 8 conferences annually

FAQs

What is the job title for this position?

The job title is Conference Content Executive.

What experience is required for this role?

You should have conference content management experience and project management experience.

What are the primary responsibilities of the Conference Content Executive?

Responsibilities include managing timelines, confirming program structure, tracking author registrations, compiling event files, and assisting onsite with conference setup and queries.

How many conferences would the Conference Content Executive be expected to travel to annually?

The Conference Content Executive is expected to travel to about 8 conferences annually.

What qualities are essential for this position?

Essential qualities include a passion for customer service, meticulous attention to detail, strong analytical skills, exceptional communication skills, and agility in managing challenges.

Is international travel required for this position?

Yes, international travel is required, and candidates must have a valid passport.

What kind of work environment can I expect?

You can expect a supportive, collaborative, and innovative work environment that values creativity and teamwork.

Are there flexible working arrangements available?

Yes, the company promotes a healthy work/life balance and offers flexibility in working hours.

What healthcare benefits are provided?

Benefits include comprehensive health insurance covering immediate family and parents, enhanced health insurance options, group life insurance, and medical screening.

Does the company offer any paid time off?

Yes, the company provides various paid time off options, including Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays.

Are there any family benefits offered by the company?

Yes, the company offers modern family benefits, including maternity, paternity, and adoption support.

How does the company approach diversity and inclusion?

The company is committed to being an equal opportunity employer, ensuring that qualified applicants are treated without regard to protected characteristics.

What support is available for employees facing personal and work-related challenges?

The company offers an Employee Assistance Program that provides access to support for personal and work-related challenges.

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Elsevier

Because informed decisions lead to better outcomes

Consulting
Industry
5001-10,000
Employees
1880
Founded Year

Mission & Purpose

As a global leader in information and analytics, Elsevier helps researchers and healthcare professionals advance science and improve health outcomes for the benefit of society. We do this by facilitating insights and critical decision-making for customers across the global research and health ecosystems. In everything we publish, we uphold the highest standards of quality and integrity. We bring that same rigor to our information analytics solutions for researchers, health professionals, institutions and funders. Elsevier employs 8,700 people worldwide. We have supported the work of our research and health partners for more than 140 years. Growing from our roots in publishing, we offer knowledge and valuable analytics that help our users make breakthroughs and drive societal progress. With the Elsevier Foundation and our external Inclusion & Diversity Advisory Board, we work in partnership with diverse stakeholders to advance inclusion and diversity in science, research and healthcare in developing countries and around the world.