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Conseiller Commercial Polyvalent (F/H)

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Sales & Business Development
  • Quick Apply

AI generated summary

  • You must be upbeat, pragmatic, and open-minded, with a desire to join the sales team. Hold a valid driver's license, speak English, and bonus points for additional languages.
  • You will greet and assist clients, manage bookings and contracts, maintain vehicle quality, promote services, and contribute to business development while ensuring brand image and customer loyalty.

Requirements

  • Votre bonne humeur et le plaisir de vivre de nouvelles expériences
  • Votre sens du commerce et votre pragmatisme
  • Votre ouverture d’esprit liée à vos différentes expériences professionnelles
  • Votre envie et vos motivations pour rejoindre nos équipes de conseillers commerciaux
  • Il vous faudra être titulaire du permis B et parler anglais
  • Parler d’autres langues sera un réel avantage

Responsibilities

  • Accueillir, renseigner et conseiller les clients nationaux et internationaux de manière personnalisée.
  • Apporter un accueil personnalisé dans un objectif de fidélisation en mettant en avant les offres commerciales et les services.
  • Nouer des relations de confiance avec les clients et garantir l'image de marque.
  • Gérer le back office de l’agence : rédaction des contrats de location, prise de réservations, gestion de la flotte de véhicules, traitement des dommages et facturation.
  • Participer activement au développement commercial de l’agence.
  • Assurer la préparation des véhicules dans le respect des exigences de qualité, le cas échéant.

FAQs

What is the primary role of a Conseiller Commercial Polyvalent at Europcar Mobility Group?

The primary role is to provide quality service to national and international clients through personalized reception, information, and advice, while also managing back-office tasks related to rentals and developing the agency's commercial activities.

What qualifications are required for this position?

Candidates must hold a valid driver's license (permis B) and should speak English. Proficiency in additional languages is considered an advantage.

Is experience in sales necessary for this role?

Yes, a sense of commerce and experience in customer service or sales is important to effectively promote offers and build trust with clients.

What type of contract is offered for this position?

The position is offered as a full-time permanent contract (CDI).

What kind of training does Europcar provide to new employees?

Europcar offers an innovative training program from the moment you join the company to help you become successful in your role.

Is teamwork emphasized in the company culture?

Yes, Europcar values teamwork and offers collective bonuses to encourage collaboration among employees.

What benefits are included in the compensation package?

The compensation package includes a fixed salary, monthly variable pay, an end-of-year bonus, health insurance, and meal vouchers.

What are the core values of Europcar Mobility Group?

The core values include customer centricity, teamwork, open communication, and feeling valued.

Will there be opportunities for career advancement within the company?

Yes, Europcar promotes internal advancement and recognizes the value of its employees.

Are there any specific personal qualities that are welcomed for this role?

Personal qualities such as a good mood, willingness to experience new things, openness to diverse professional backgrounds, and strong motivation to join the sales team are highly valued.

Travel & Leisure
Industry
5001-10,000
Employees

Mission & Purpose

Europcar Mobility Group is a global provider of mobility solutions, offering a wide range of services including car rental, car sharing, and fleet management. The company focuses on delivering flexible and efficient transportation options to meet the diverse needs of its customers, whether for business or personal use. Europcar Mobility Group's ultimate mission is to redefine mobility by providing innovative and sustainable solutions that enhance the convenience and accessibility of transportation. Their purpose is to offer seamless, reliable, and eco-friendly mobility services that adapt to the evolving demands of a dynamic world, supporting both individual and corporate mobility needs.