Consultant II

Kaiser Permanente

13d ago

Job
Full-time
Mid Level
Consulting
Business, Operations & Strategy
Los Angeles

AI generated summary

You need a bachelor's degree or 3 years of relevant experience, plus skills in creativity, data analysis, conflict resolution, and a service-focused mindset.
You will build relationships, support projects, gather requirements, analyze data, manage initiatives, engage stakeholders, and advocate for continuous improvement while ensuring compliance.

Requirements

Bachelors degree from an accredited college or university OR Minimum three (3) years experience in consulting, project management, data analytics, operations or a directly related field.
Knowledge, Skills, and Abilities (KSAs): Creativity; Applied Data Analysis; Conflict Resolution; Service Focus

Responsibilities

Pursues effective relationships with others by sharing resources, information, and knowledge with coworkers and members. Listens to, addresses, and seeks performance feedback. Pursues self-development; acknowledges strengths and weaknesses based on career goals and takes appropriate development action to leverage / improve them. Adapts to and learns from change, challenges, and feedback; demonstrates flexibility in approaches to work. Assesses and responds to the needs of others to support a business outcome.
Completes work assignments by applying up-to-date knowledge in subject area to meet deadlines; follows procedures and policies, and applies data and resources to support projects or initiatives with limited guidance and/or sponsorship. Collaborates with others to solve business problems; escalates issues or risks as appropriate; communicates progress and information. Supports the completion of priorities, deadlines, and expectations. Identifies and speaks up for ways to address improvement opportunities.
Serves as part of a consultant team under the guidance of more senior team members to ensure the alignment, buy-in, and coordination of diverse stakeholders to drive the implementation of successful business initiatives and projects within a functional track or workstream by identifying and ensuring representation and inclusion of appropriate stakeholders; building rapport and partnerships with stakeholder teams, third party vendors, and senior management; working with stakeholders to develop goals and set the prioritization of deliverables; identifying and escalating tough stakeholder issues while maintaining an independent perspective; and preparing presentations and reports.
Develops requirements for business, process, or system solutions within assigned business domain(s) by working with stakeholders and cross-functional teams as appropriate; leveraging business requirements gathering methodologies to identify business, functional, and non-functional requirements; and assisting in the development and documentation of business cases to assess the costs, benefits, and ROI of proposed solutions.
Provides insight and supports the development and implementation of business initiatives, systems, and/or processes to a desired future state by maintaining a working understanding of how current processes impact business operations; mapping current state against future state processes; identifying the operational impact of requirements on upstream and downstream solution components; and identifying and validating value gaps and opportunities for process enhancements or efficiencies.
Supports strategic planning and organizational alignment and prioritization of business initiatives by evaluating performance metrics, standards, and methods to establish business success; working with multiple stakeholders, often with competing/conflicting objectives, to ensure cohesive and reachable metrics; and executing assigned initiatives to ensure delivery of measurable results and alignment with strategic objectives.
Serves as a advocate of continuous learning and professional development by building a working knowledge of industry practices, standards, and benchmarks; attending and participating in roadshows, conferences, and speaking events; supporting the ongoing enhancement and innovation of consulting practices, standards, and methods across KP; and serving as an advocate to ensure continuous learning and improvement is championed as a people strategy.
Manages projects or project components under the guidance of team members by coordinating stakeholder contacts; recommending team resources based on project needs and team member strengths; consulting in the development, analysis, and management of project plans; coordinating project schedules and resource forecasts; proactively monitoring and identifying project or business initiative risks, issues, and trigger events; and resolving or escalating risks or issues as appropriate.
Participates in change management activities associated with business initiatives by engaging stakeholders to obtain support and buy in for changes; using appropriate change management methods and approaches; and ensuring stakeholders understand initiative intent and purpose.
Performs data analyses to support business initiatives by using appropriate data analysis tools and approaches to assess business performance; leveraging suitable data gathering and analysis methods (e.g., process observation, hard data, etc.); and conducting analyses and performing experimental tests to evaluate the effectiveness of business solutions.
Supports compliance of work activities by adhering to KP, departmental, and/or business line policies and procedures.

FAQs

What are the main responsibilities of a Consultant II?

The main responsibilities include collaborating with stakeholders to drive business initiatives, managing projects under guidance, performing data analyses, supporting strategic planning, and participating in change management activities.

What qualifications do I need to apply for the Consultant II position?

A bachelor's degree from an accredited college or university, or a minimum of three years of experience in consulting, project management, data analytics, operations, or a directly related field is required.

Is experience in data analysis required for this role?

Yes, experience in data analysis is beneficial as the role involves performing data analyses to support business initiatives.

What skills are important for a Consultant II?

Important skills include creativity, applied data analysis, conflict resolution, and a strong service focus.

Will I work closely with stakeholders in this position?

Yes, you will engage with diverse stakeholders to ensure alignment and coordination for successful implementation of business initiatives.

Is there an opportunity for professional development in this role?

Yes, continuous learning and professional development are encouraged and supported in this role, including attendance at roadshows, conferences, and speaking events.

How does the Consultant II position support strategic planning?

The position supports strategic planning by evaluating performance metrics, coordinating with stakeholders, and executing initiatives to deliver measurable results aligned with strategic objectives.

What kind of projects will I be managing as a Consultant II?

You will manage projects or project components related to business initiatives, coordinating stakeholder contacts and resources, and proactively monitoring risks and issues.

Do I need to work under someone else's guidance?

Yes, the Consultant II will work under the guidance of more senior team members to ensure successful project implementation.

What are the work environment expectations for this role?

The work environment is collaborative, needing effective relationships with others, communication, and adaptability to change.

Kaiser Permanente

Science & Healthcare

Industry

10,001+

Employees

1945

Founded Year

Mission & Purpose

We are relentless in our pursuit of excellence. Founded nearly 80 years ago, our unique business model sets us apart — positioning us to drive improvements across the industry and around the world. k-p.li/aboutKP As the nation’s leading not-for-profit health plan, we proudly serve 12.7 million members from 600+ locations in 8 states and Washington, D.C. Together, our 200,000+ employees and physicians work as one to positively impact the lives of our members, employees, and communities. Come drive quality, inspire excellence, and create change for the better. Bring your talents to Kaiser Permanente, and see your visionary ideas make a difference in the lives of others. This is your opportunity to shape the future of health care. Be essential. *Disclaimer: Please do not include any medical, personal or confidential information in your comments. Comments are encouraged; however, Kaiser Permanente reserves the right to moderate comments on this page as necessary to prevent medical, personal and confidential information from being posted on this site. In addition, Kaiser Permanente will remove all spam, personal attacks, profanity, and off-topic commentary. Comments containing advertisements about goods or services or announcements about news or events that are not related to Kaiser Permanente will be removed. Please note that your communications with Kaiser Permanente through this page are informal and are not part of Kaiser Permanente’s formal grievance process for members.