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Consultant, Sales Engineering- MOFN (EMEA)

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Ciena

1mo ago

  • Job
    Full-time
    Expert Level
  • Consulting
    Sales & Business Development
  • Abu Dhabi
    Remote
  • Quick Apply

AI generated summary

  • You must have a Bachelor's in CS/EE, 15-20 years in telecom, transport engineering or product management experience, and collaboration skills with multicultural teams.
  • You will track market trends, build customer relationships, advise on DCI solutions, lead product discussions, prepare proposals, and evaluate technology feedback to enhance development.

Requirements

  • Bachelor’s Degree (CS, EE), or equivalent experience, required
  • Master’s Degree, preferred
  • 15-20 years telecommunications / industry experience
  • Transport Engineering or Product Management background required
  • Prior Internet Content Provider experience would be beneficial
  • Needs to be a collaborator.
  • Be able to work with multi-cultural teams across different time zones.

Responsibilities

  • Track the Market
  • Keep track of market trends in the Data Center & Subsea Segment
  • Keep track of technology evolution in the Data Center Networking Domain
  • Track DCI (Data Center Interconnect) Market and different business models
  • Keep track of country data sovereignty laws, regulations around acquisition of fiber, network operating license etc.
  • Be able to correlate trends and identify business opportunities for Ciena.
  • Customer Relationships
  • Build trust with key technology decision makers and strategic negotiators on GCN side
  • Be the subject matter expert and technical advisor to our customers
  • Connect with Service Provider Sales teams
  • Ciena Products & Solutions
  • Build expertise on Ciena DCI Products and Solutions
  • Be able to drive network architecture discussions, comparisons and clearly articulate Ciena’s value proposition as a market leader in this segment
  • Be aware of competitive landscape on technology and commercial models
  • Lead Customer Product solution discussions and presentations
  • Lead in the preparation of quotes, RFx's, and forecasts
  • Own the end to end solution responsibility for Ciena proposals to end customers.
  • Travel: As required to drive the business (~25%)
  • Other:
  • Evaluate technology trends, learn from customer inputs and feedback into Product Line and R&D teams to drive new development on features
  • Any other duties as assigned.

FAQs

What is the main focus of the Consultant, Sales Engineering role at Ciena?

The main focus is to be a subject matter expert in the Data Center Interconnect (DCI) market and work closely with Global Ciena teams and customer teams, presenting and promoting Ciena solutions.

What kind of experience is preferred for this position?

A Master’s Degree is preferred, along with 15-20 years of telecommunications/industry experience, particularly a background in Transport Engineering or Product Management.

How much travel is required for this job?

The role requires travel of approximately 25% to drive business efforts.

What are the essential duties for this role?

Essential duties include tracking market trends, building customer relationships, developing expertise in Ciena products and solutions, leading customer presentations, and preparing proposals.

Is prior experience with Internet Content Providers beneficial for this role?

Yes, prior Internet Content Provider experience is considered beneficial.

Is collaboration important in this position?

Yes, the ability to collaborate with multi-cultural teams across different time zones is a desired characteristic for this position.

What educational background is necessary for this role?

A Bachelor's Degree in Computer Science or Electrical Engineering, or equivalent experience, is required for this role.

Does Ciena promote a people-first work culture?

Yes, Ciena is committed to a people-first philosophy, prioritizing a flexible work environment that fosters individual growth and wellbeing.

Are there any specific technology areas that the role will focus on?

Yes, the role will focus on tracking technology evolution in the Data Center Networking Domain and DCI market.

What should candidates do if they require accommodation during the application process?

Candidates should advise Ciena of any accommodation measures they may require if contacted in relation to a job opportunity.

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Ciena

Telecommunications
Industry
5001-10,000
Employees
1992
Founded Year

Mission & Purpose

Ciena (NYSE:CIEN) is a global leader in optical and routing systems, services, and automation software. We build the world’s most adaptive networks to address ever-increasing digital demands for richer, more connected experiences for all users. For three-plus decades, we’ve brought our innate sense of humanity to our relentless pursuit of innovation. We prioritize deep, collaborative relationships within our teams, and alongside our customers, partners, and communities—local and global.

Benefits

  • Physical Wellbeing: The strong correlation between wellness and job performance means your health is of utmost importance to us. Our Global Wellbeing program provides you and your family direct access to resources and programs to improve your physical health.

  • Recognition Program: In addition to rewarding performance via our annual bonus, our reward program, 'bravo!' facilitates peer-to-peer and financial recognition for both teams and individuals.

  • Tuition Reimbursment: We will reimburse 100% of tuition, books, materials, and lab fees for a course or series of courses leading towards a degree or maintaining a degree related to your current position at Ciena or a position you are capable of attaining within the near future.