FAQs
What is the primary role of a Content Designer at Rocket Mortgage?
The primary role of a Content Designer at Rocket Mortgage is to shape engaging user experiences through the strategic creation of clear, concise, on-brand content. This involves using a content-first approach to turn complex requirements into designs that resonate across different experiences while collaborating with cross-functional teams.
What are the minimum qualifications required for this position?
The minimum qualifications required for the Content Designer position include 2 to 4 years of relevant experience, demonstrated UX writing skills, an understanding of the safe and appropriate uses of generative AI in a design workflow, the ability to guide users through a digital experience with relevant content, clear and concise writing on brand, strong presentation skills, and the ability to measure and explain content value.
Are there any preferred qualifications for this role?
Yes, preferred qualifications for this role include an understanding of SEO best practices for creating content and writing metadata, experience in the mortgage and/or financial services industry, and the ability to create effective content strategy deliverables.
What are the key responsibilities of a Content Designer at Rocket Mortgage?
Key responsibilities of a Content Designer at Rocket Mortgage include writing and editing product content, supporting the design process through various activities (discovery, concepting, wireframing, and prototyping), collaborating with team members to create and update features, translating requirements into design solutions, using data and user feedback to inform decisions, presenting strategies to stakeholders, analyzing content, recommending testing, contributing to content team projects, and providing feedback to other designers.
How does the Content Designer collaborate with other team members?
The Content Designer collaborates with other team members throughout all stages of the design process, working independently and alongside others to create and update features for digital products. They also provide feedback and contribute to team-driven projects that promote standardization and content reuse.
What is the importance of data and user feedback in this role?
Data and user feedback are crucial in this role as they guide recommendations and content decisions, ensuring that the content and design solutions effectively meet both client and business needs.
What does Rocket Mortgage mean by a “content-first approach”?
A “content-first approach” means prioritizing the strategic creation of content before designing the user interface. This involves ensuring that the content is clear and relevant, directly enhancing the user experience and aligning with business objectives.
What is the mission of Rocket Mortgage that the Content Designer contributes to?
The mission of Rocket Mortgage that the Content Designer contributes to is to “Help Everyone Home,” focusing on providing users with effective mortgage solutions and memorable experiences through quality content.