FAQs
What is the primary role of a Coordinator on the Client Service team at Guidepoint?
The primary role of a Coordinator on the Client Service team at Guidepoint is to oversee all administration within the client service team, which includes booking client consultations, tracking projects, and qualifying experts.
What are the main responsibilities of the Coordinator position?
The main responsibilities include scheduling bulk telephone consultations, coordinating with advisors to confirm consultations, maintaining an updated status of client consultations, updating advisors’ profiles, qualifying advisors through questionnaires, and assisting with ad-hoc requests.
What qualifications are required for the Coordinator role?
A bachelor's degree and prior internship, volunteer experience, or participation in extracurricular activities are required. Additionally, candidates must have the right to work in the UK.
What skills are essential for a successful Coordinator at Guidepoint?
Essential skills include a desire to work in a sales/lead generation role that is KPI-driven, the ability to work in a fast-paced environment, excellent time management and organizational skills, strong communication skills, and the capacity to work both independently and as part of a team.
What kind of work environment does Guidepoint offer?
Guidepoint offers a competitive compensation structure, private health insurance, an entrepreneurial environment, international exposure, a casual work setting, and team-building events during the summer and winter.
What is the interview process like for the Coordinator position?
The interview process includes an initial screening with a recruiter, an interview with the hiring manager, a mock assessment that simulates a client request, and a final outcome decision based on the interviews.
What opportunities for career development are available at Guidepoint?
Guidepoint emphasizes career growth through built-in mentorship, hands-on leadership, and opportunities for upward mobility within the organization.
How does Guidepoint approach diversity and inclusion in the workplace?
Guidepoint is committed to upholding policies that create an equitable and welcoming environment for all employees, advisors, and clients, recognizing the importance of diversity in building connections and perspectives.
Is the Coordinator position hybrid or fully remote?
The position is designated as hybrid, indicating a combination of both in-office and remote work options.