FAQs
What is the job title for this position?
The job title is Coordinator, Client Service.
What company is hiring for this role?
The company hiring for this role is Guidepoint.
What is the primary responsibility of the Coordinator on the Client Service team?
The primary responsibility is to oversee all administration within the client service team, which includes booking client consultations, tracking projects, and qualifying experts.
What qualifications are required for this role?
A Bachelor's degree is required, as well as previous internship, volunteering, or extracurricular experience.
Is there a specific right to work requirement for this position?
Yes, candidates must have the right to work in the UK.
What skills are essential for success in this role?
Essential skills include a desire to work in a KPI-driven sales/lead generation role, excellent time management and organizational skills, an outgoing personality, intellectual curiosity, and strong written and verbal communication skills.
What does the work environment at Guidepoint look like?
The work environment is described as casual, entrepreneurial, and independent, with an emphasis on autonomy and fast decision-making.
What benefits does Guidepoint offer to employees in this position?
Guidepoint offers competitive compensation, private health insurance, international exposure, a casual work environment, and opportunities for summer and winter team events.
What does the interview process involve?
The interview process involves meeting a Guidepoint recruiter, initial candidate screening, interviews with team members and the hiring manager, a mock assessment if applicable, and completing a simulated client request to gain more insight into the role.
What kind of training and career development opportunities does Guidepoint provide?
Guidepoint offers built-in mentorship to improve project management and customer service skills, as well as hands-on leadership to aid in career development and upward mobility within the company.