Logo of Huzzle

Home

Matches

Explore

Manage

Counter Manager - Birmingham Fort Dunlop (Full time)

image

Benefit Cosmetics

1mo ago

  • Job
    Full-time
    Senior Level
  • Hospitality & Retail
  • Birmingham

AI generated summary

  • You should possess strong leadership, excellent communication skills, retail experience, and a passion for cosmetics to effectively manage the counter and enhance customer experience.
  • You will manage daily operations, lead a team, drive sales, ensure customer satisfaction, maintain product displays, and provide exceptional service to achieve store goals.

Requirements

  • Benefit is filled with both laughter and hard work – making us a unique place to hang your hat. We offer beauty-full opportunities for growth and development and represent a wide variety of skills and backgrounds. If you’re the type of person who puts the word “no” before the word “problem,” then we may have a fabulous opportunity for you.

Responsibilities

  • Management – Managing Brow and Beauty advisors by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
  • Sales Goals – Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
  • Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!)
  • Teamwork – Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets
  • Promotion and Special Events – Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
  • Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
  • Communication – You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
  • Administration – You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
  • Staff Rotas – You will ensure staff rotas are completed fairly and on a monthly basis.
  • Hygiene and Housekeeping – You will ensure the counter and displays are kept clean and hygienic at all times.

FAQs

What is the job title and location for this position?

The job title is Counter Manager, and the location is Birmingham Fort Dunlop.

What qualifications or experience are required for the Counter Manager role?

While specific qualifications are not detailed, candidates should have experience in management, sales, and customer service, as well as the ability to motivate a team and achieve sales targets.

What are the main responsibilities of the Counter Manager?

The main responsibilities include managing the Brow and Beauty advisors, achieving sales goals, providing brow services, promoting events, maintaining stock, ensuring communication within the team, handling administration tasks, completing staff rotas, and ensuring hygiene and housekeeping standards are met.

Is training provided for brow services?

Yes, full training will be provided to make you a Brow Expert, covering services such as waxing, tinting, and tweezing.

What type of schedule should candidates expect for this role?

Candidates should be willing to work weekends, late nights, and bank holidays as part of their schedule.

How does Benefit Cosmetics describe its workplace culture?

Benefit Cosmetics promotes a culture filled with laughter and hard work, emphasizing a fun environment where team members can be their authentic selves while working towards personal and company goals.

What is the mission of Benefit Cosmetics?

The mission is "To build a beauty community for all. Dedicated to doing good and feeling good." They celebrate diversity and encourage everyone to be authentic.

How does the recruitment process work?

The recruitment process includes video interviews, and candidates with additional needs that require flexibility are encouraged to contact the company for assistance.

Are there opportunities for growth and development in this role?

Yes, Benefit Cosmetics offers beauty-full opportunities for growth and development within the company.

Benefit Cosmetics

Retail & Consumer Goods
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

We are Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Benefit was founded in 1976 by twins Jean & Jane Ford in San Francisco, and we have been making our own rules, shaking up the status quo, and serving up inventive beauty solutions with a side of laughter & fun ever since. Today, we are in 59 countries with more than 3,000 BrowBars & 5,000 trained beauty service experts worldwide.