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Counter Manager - Dublin Swords

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Benefit Cosmetics

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Dublin

AI generated summary

  • You must be available to work weekends, late nights, and bank holidays.
  • You will lead the team to achieve sales targets, ensure stock availability, manage staff schedules, maintain cleanliness, conduct beauty services, and organize events to enhance customer experience.

Requirements

  • Counter Managers may be required to work weekends, late nights, and bank holidays.

Responsibilities

  • The Counter Manager has overall responsibility for the achievement of Benefit retail objectives in store. By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible.
  • Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
  • You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
  • You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
  • You will ensure staff rotas are completed fairly and on a monthly basis.
  • You will ensure the counter and displays are kept clean and hygienic at all times.
  • Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
  • Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
  • Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!)
  • Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets.
  • Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.

FAQs

What is the job title for this position?

The job title is Counter Manager.

Where is this Counter Manager position located?

This position is located in Dublin Swords.

What kind of company is Benefit Cosmetics?

Benefit Cosmetics is an indie beauty brand-turned-prestige powerhouse under the luxury products group Louis Vuitton Moet Hennessy.

What are the primary responsibilities of a Counter Manager?

The primary responsibilities include achieving retail objectives, leading and motivating the team, managing stock and administration tasks, and ensuring the best customer service and shopping experience.

What qualifications or experience are required for this role?

While specific qualifications aren't mentioned, strong leadership, customer service skills, and the ability to motivate a team are essential.

Will I receive training for brow services?

Yes, full training will be provided to make you a Brow Expert.

What does the Counter Manager role involve in terms of sales goals?

The Counter Manager is responsible for achieving counter and service sales targets by delegating tasks, connecting with customers, demonstrating products, and booking repeat appointments.

Are weekends, late nights, and bank holidays required for this position?

Yes, Counter Managers may be required to work weekends, late nights, and bank holidays.

What is the company’s mission?

The mission at Benefit is to build a beauty community for all, dedicated to doing good and feeling good.

How does Benefit Cosmetics promote diversity and inclusion?

Benefit Cosmetics celebrates difference and encourages everyone to be their authentic self as part of its commitment as an equal opportunity employer.

Is a video interview part of the recruitment process?

Yes, video interviews are part of the recruitment process, and flexibility can be arranged if additional needs are required.

How can I contact the company if I have additional needs for recruitment?

You can contact the company at careersatbenefit@benefitcosmetics.com.

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Benefit Cosmetics

Retail & Consumer Goods
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

We are Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Benefit was founded in 1976 by twins Jean & Jane Ford in San Francisco, and we have been making our own rules, shaking up the status quo, and serving up inventive beauty solutions with a side of laughter & fun ever since. Today, we are in 59 countries with more than 3,000 BrowBars & 5,000 trained beauty service experts worldwide.