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Counter Manager, Laura Mercier Selfridges Trafford

  • Job
    Full-time
    Junior (1-2 years)
  • Manchester

AI generated summary

  • You must have retail management experience, artistry skills, and a qualification. Strong communication, KPI-driven sales, and coaching abilities are essential, along with customer service experience.
  • You will lead and develop your team to provide exceptional service, drive sales, engage customers, and create a local community, while implementing business plans and utilizing artistry expertise.

Requirements

  • Demonstrable Retail Management experience
  • Strong experience in artistry, ideally with a qualification
  • Ability to communicate effectively with Area Manager on business performance
  • Ability to drive KPIs and sales targets within the team
  • Excellent communicator
  • Experience in coaching and developing others
  • 1 year(s): Retail customer service

Responsibilities

  • Through your leadership, you will develop the team to offer exceptional service and educate customers on our award-winning products and original techniques.
  • You’ll be empowered to take accountability for driving your own Laura business and maximizing sales opportunities.
  • Thinking in unique and innovative ways, you will use your artistry expertise and networking skills to seek opportunities to engage new customers whilst delighting existing customers, while ensuring that the team follows your example and create a local Laura Mercier community to be proud of.
  • We’ll provide you with all the tools and training you need to ensure that you are able to deliver your goals.
  • You’ll partner with your Area Manager, Education, and HR as you draw on both your previous management and retail artistry experience to build a business plan that will drive those KPIs across the team.
  • As a Laura Mercier artist and leader, you’ll be armed with iconic products, French aesthetics, and the best artistry techniques – inspiring people everywhere, and your team, to express and embrace their individual beauty.

FAQs

What is the main responsibility of a Counter Manager at Laura Mercier?

The main responsibility of a Counter Manager is to lead and develop the team to provide exceptional service, educate customers on products, and drive sales while embodying Laura Mercier’s philosophy.

What qualifications are required for the Counter Manager position?

Candidates should have demonstrable retail management experience, strong artistry expertise (ideally with a qualification), and experience in coaching and developing others.

What is the contract type for this job?

The contract type is 30 hours over 5 days.

Where is the Counter Manager position located?

The position is located at Selfridges Trafford.

Who will the Counter Manager report to?

The Counter Manager will report to the Area Sales Manager for Laura Mercier.

What type of training will be provided to the Counter Manager?

The Counter Manager will receive innovative and artistry-led training as well as access to a network of brands within the Orveon Group.

Is this a full-time position?

No, this position is part-time, with a contract of 30 hours per week.

What kind of work environment is Orveon committed to fostering?

Orveon is committed to building a workplace and community focused on diversity, equity, and inclusion.

Would this role involve coaching and developing team members?

Yes, the Counter Manager is expected to coach and develop their team to enhance their skills and performance.

What type of products will the Counter Manager be promoting?

The Counter Manager will be promoting a range of Cosmetics, Skincare, Body & Bath, and Fragrances from Laura Mercier.

Changing beauty for the better.

Manufacturing & Electronics
Industry
1001-5000
Employees

Mission & Purpose

We are embarking on a powerful shift: To change the way the world thinks about beauty. Orveon Global is a collective of premium and prestige beauty brands committed to stark honesty, co-creation and making a sustainable cultural impact. Our collective consists of the following leading clean beauty brands: bareMinerals, BUXOM, and Laura Mercier. #FaceForwardTogether and change beauty for the better with us.