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Counter Manager - Liffey Valley

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Benefit Cosmetics

1mo ago

  • Job
    Full-time
    Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Dublin

AI generated summary

  • You must be available to work weekends, late nights, and bank holidays.
  • You will manage the team, achieve sales goals, perform brow services, maintain stock, facilitate events, communicate effectively, handle administration, create fair staff rotas, and ensure cleanliness.

Requirements

  • Counter Managers may be required to work weekends, late nights, and bank holidays.

Responsibilities

  • The Counter Manager has overall responsibility for the achievement of Benefit retail objectives in store. By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible.
  • Duties for a Counter Manager Include
  • Management – Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
  • Sales Goals – Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
  • Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!)
  • Teamwork – Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets
  • Promotion and Special Events – Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
  • Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
  • Communication – You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
  • Administration – You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
  • Staff Rotas – You will ensure staff rotas are completed fairly and on a monthly basis.
  • Hygiene and Housekeeping – You will ensure the counter and displays are kept clean and hygienic at all times.

FAQs

What is the job title for this position?

The job title is Counter Manager.

Where is this job located?

This job is located at Liffey Valley.

Is this a full-time position?

Yes, this is a full-time Counter Manager position.

What qualities are you looking for in a candidate?

We are looking for candidates who are rule-breakers, innovators, fun-loving self-starters, and who have a smart, sassy, and scrappy attitude.

What brand is associated with this job?

This position is with Benefit Cosmetics, an indie beauty brand under the luxury products group Louis Vuitton Moet Hennessy.

What are the primary responsibilities of the Counter Manager?

The primary responsibilities include managing Brow and Beauty Experts, achieving sales goals, performing brow services, promoting events, ensuring stock levels, effective communication, and maintaining hygiene and housekeeping standards.

Will the Counter Manager need to work weekends or late nights?

Yes, Counter Managers may be required to work weekends, late nights, and bank holidays.

What kind of training will be provided for the Counter Manager?

Full training will be provided to make you a Brow Expert, covering brow services such as waxing, tinting, and tweezing.

How does Benefit Cosmetics view team culture?

Benefit Cosmetics values a culture filled with laughter and hard work, creating a unique working environment.

What is the mission of Benefit Cosmetics?

The mission of Benefit is to "build a beauty community for all, dedicated to doing good and feeling good."

Does Benefit Cosmetics offer opportunities for growth and development?

Yes, Benefit offers beauty-full opportunities for growth and development, representing a wide variety of skills and backgrounds.

How can I request flexibility in the recruitment process?

If you have additional needs that require some flexibility, you can contact careersatbenefit@benefitcosmetics.com.

What is the approach of Benefit Cosmetics towards diversity and inclusion?

Benefit celebrates difference and encourages everyone to be their authentic selves, adhering to an equal opportunity employer mandate.

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Benefit Cosmetics

Retail & Consumer Goods
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

We are Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Benefit was founded in 1976 by twins Jean & Jane Ford in San Francisco, and we have been making our own rules, shaking up the status quo, and serving up inventive beauty solutions with a side of laughter & fun ever since. Today, we are in 59 countries with more than 3,000 BrowBars & 5,000 trained beauty service experts worldwide.