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Counter Manager - Meadowhall (Full-time)

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Sheffield

AI generated summary

  • You must be available to work weekends, late nights, and bank holidays as part of the team.
  • You will manage the team, achieve sales targets, oversee brow services, organize events, maintain stock and hygiene, communicate with management, handle administration, and create staff rotas.

Requirements

  • Team members will be required to work weekends, late nights, and bank holidays.

Responsibilities

  • The Counter Manager has overall responsibility for the achievement of Benefit retail objectives in store. By leading your team by setting the perfect example, you will maximise all sales opportunities and ensure that the team provides the best customer service and shopping experience possible.
  • Management – Managing Brow and Beauty Experts by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
  • Sales Goals – Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
  • Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!)
  • Teamwork – Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets.
  • Promotion and Special Events – Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
  • Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
  • Communication – You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
  • Administration – You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
  • Staff Rotas – You will ensure staff rotas are completed fairly and on a monthly basis.
  • Hygiene and Housekeeping – You will ensure the counter and displays are kept clean and hygienic at all times.

FAQs

What is the job title for this position?

The job title is Counter Manager.

Where is the job located?

The job is located at Meadowhall.

Is this position full-time or part-time?

This position is full-time.

What are the main responsibilities of the Counter Manager?

The main responsibilities include managing the team, achieving sales goals, providing brow services, promoting events, ensuring communication, maintaining stock, handling administration, creating staff rotas, and ensuring hygiene and housekeeping.

What qualifications are required for the Counter Manager role?

Candidates should have experience in managing a team, achieving sales targets, and maintaining high customer service standards. Weekend, late night, and bank holiday availability is also required.

What is the salary range for this position?

The salary range is £21,500 to £27,500, depending on experience and the performance of the counter.

What type of work culture can I expect at Benefit Cosmetics?

Benefit Cosmetics promotes a fun and vibrant work culture filled with laughter and hard work, valuing innovation and teamwork.

Are there any training opportunities provided for this role?

Yes, full training will be provided to make you a Brow Expert, along with opportunities for growth and development.

Does Benefit Cosmetics offer equal employment opportunities?

Yes, Benefit Cosmetics is an equal opportunity employer and celebrates diversity, encouraging everyone to be their authentic selves.

How does the recruitment process work?

The recruitment process includes video interviews, and candidates requiring additional needs can contact the provided email for flexibility.

Will I be required to work weekends and holidays?

Yes, team members are required to work weekends, late nights, and bank holidays.

Retail & Consumer Goods
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

We are Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Benefit was founded in 1976 by twins Jean & Jane Ford in San Francisco, and we have been making our own rules, shaking up the status quo, and serving up inventive beauty solutions with a side of laughter & fun ever since. Today, we are in 59 countries with more than 3,000 BrowBars & 5,000 trained beauty service experts worldwide.