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Counter Manager - York (Full Time)

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Benefit Cosmetics

3mo ago

Applications are closed

  • Job
    Full-time
    Mid Level
  • Hospitality & Retail
  • York

Requirements

  • Team members will be required to work weekends, late nights, and bank holidays.

Responsibilities

  • Management – Managing Brow and Beauty advisors by motivating staff and delegating roles, ensuring sales targets are met, and high customer service standards are maintained.
  • Sales Goals – Achieving counter and service sales targets agreed with the area manager through delegating to Brow and Beauty advisors, making connections with customers, demonstrating products, carrying out beauty/brow services, and booking repeat appointments.
  • Brow services - Waxing, Tinting, and tweezing to ensure customers love their brows and book repeat appointments. (Full training will be provided to make you a Brow Expert!)
  • Teamwork – Through daily team meetings, effective communication, and recognition of positive work you will ensure the in-store teams remain motivated and work to achieve individual and counter targets
  • Promotion and Special Events – Building business with innovation by creating both in-store and external events through linkups, interdepartmental events, and counter events including new product releases and charity events.
  • Stock – Ensuring the counter remains stocked at all times and reporting any concerns to the area manager immediately.
  • Communication – You will be responsible for communication between store/department managers and area managers as well as maintaining high levels of open communication on the counter.
  • Administration – You will be responsible for ensuring daily, weekly, monthly, and yearly administration is completed, and where necessary assisting with area manager administration.
  • Staff Rotas – You will ensure staff rotas are completed fairly and on a monthly basis.
  • Hygiene and Housekeeping – You will ensure the counter and displays are kept clean and hygienic at all times.

FAQs

What is the primary role of a Counter Manager at Benefit Cosmetics?

The primary role of a Counter Manager is to achieve Benefit retail objectives in-store by leading the team, maximizing sales opportunities, and ensuring the highest standards of customer service and shopping experience.

What kind of experience or skills are required to be considered for the Counter Manager position?

Candidates should have strong management skills, the ability to motivate and lead a team, experience in sales, and a knack for customer service. A willingness to learn brow services like waxing, tinting, and tweezing is also essential.

Will there be any training provided for brow services?

Yes, full training will be provided to help candidates become Brow Experts and perform brow services such as waxing, tinting, and tweezing.

Are there any specific work schedule requirements for this position?

Team members are required to work weekends, late nights, and bank holidays as needed.

What are some of the key responsibilities of a Counter Manager?

Key responsibilities include managing Brow and Beauty advisors, achieving sales goals, providing brow services, facilitating teamwork through meetings, organizing promotions and events, maintaining stock levels, ensuring hygienic conditions, and completing administrative tasks.

How is teamwork emphasized in the role of the Counter Manager?

Teamwork is emphasized through daily team meetings, effective communication, and recognizing positive work to keep the team motivated in achieving individual and counter targets.

What kind of events can a Counter Manager expect to organize?

A Counter Manager can expect to organize in-store and external events, including new product releases, charity events, and other creative promotions to build business.

What is the mission of Benefit Cosmetics?

The mission of Benefit Cosmetics is "to build a beauty community for all. Dedicated to doing good and feeling good." They celebrate differences and encourage everyone to be their authentic self.

Is Benefit Cosmetics an equal opportunity employer?

Yes, Benefit Cosmetics is an equal opportunity employer and remains committed to their mission of celebrating differences and encouraging authenticity.

Benefit Cosmetics

Retail & Consumer Goods
Industry
1001-5000
Employees
1976
Founded Year

Mission & Purpose

We are Benefit Cosmetics, the indie beauty brand-turned-prestige powerhouse under leading luxury products group Louis Vuitton Moet Hennessy. Benefit was founded in 1976 by twins Jean & Jane Ford in San Francisco, and we have been making our own rules, shaking up the status quo, and serving up inventive beauty solutions with a side of laughter & fun ever since. Today, we are in 59 countries with more than 3,000 BrowBars & 5,000 trained beauty service experts worldwide.