FAQs
What is the role of a Counter Sales Assistant?
The Counter Sales Assistant plays a vital role in providing first-class customer service at the branch, handling requests, preparing quotes, and ensuring the safe movement of products.
What experience do I need to apply for this position?
You don’t need prior experience; the key requirement is the ability to provide great customer service. We can teach you the rest.
Is there an opportunity for career development?
Yes, as a Counter Sales Assistant, you will be encouraged to enroll in TP development schemes and will receive support with a development plan to help you grow your career.
What type of customers will I be dealing with?
You will be dealing primarily with trade professionals and self-builders, helping them with their purchases and building strong relationships.
Do I need to have knowledge of building materials?
While knowledge of building materials is beneficial, it is not a requirement. What is essential is your ability to provide excellent customer service.
What are the working conditions like?
You will be in a dynamic and fast-paced environment, interacting with customers directly at the branch.
What benefits do you offer?
We offer competitive pay, a discretionary annual colleague bonus, contributory pension, life assurance, sharesave scheme, group-wide colleague discounts, and various online discounts at leading retailers.
How does Travis Perkins support inclusion in the workplace?
Travis Perkins is committed to being a truly inclusive employer, ensuring that everyone feels safe, welcome, and able to be their authentic selves.
What kind of personality traits are ideal for this position?
The ideal candidate should be highly adaptable, resilient, and have a friendly, outgoing personality that thrives in face-to-face customer interactions.
Is safety emphasized in the role?
Yes, safety is a top priority. You will be expected to adhere to all safety policies and procedures to ensure the well-being of colleagues and customers.