FAQs
What is the primary responsibility of the Country Sales Manager - Global Accounts?
The primary responsibility is to focus on enterprise accounts, align the organization's capabilities with clients' business priorities, drive long-term revenue growth, and strengthen customer relationships.
What qualifications are required for this role?
A four-year or graduate degree in Sales, Marketing, Business Administration or a related discipline, along with typically 10+ years of relevant work experience in customer relationship management, account management, or a related field.
What skills are valued for this position?
Key skills include account management, business development, business planning, cross-selling, customer relationship management, sales management, and effective communication.
Is there a need for mentorship in this role?
Yes, the role involves providing guidance and mentorship to junior account managers, sharing best practices and insights.
How will the Country Sales Manager stay informed about industry trends?
They are expected to stay updated on industry trends and the competitive landscape to provide informed guidance to customers.
What tools or systems are preferred for this role?
Familiarity with Salesforce and a strong understanding of sales processes are preferred.
What is the approach to building customer relationships in this position?
The approach involves acting as the voice of the customer within the organization and driving product improvements based on customer feedback.
How is success measured in this role?
Success is measured by the ability to build and maintain a robust sales pipeline, identify and close new solution opportunities, and strengthen customer loyalty.
Are there opportunities for collaboration with other teams?
Yes, collaboration with internal teams such as marketing, product management, and technical support is crucial to ensure a unified approach to customer success.
What is the impact and scope of this role?
The role impacts large functions and leads large, cross-division functional teams or projects, providing innovative solutions to complex problems within established policy.