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Court Usher

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HM Courts & Tribunals Service (HMCTS)

3mo ago

  • Job
    Full-time
    Entry & Junior Level
  • Customer Relations
    People, HR & Administration
  • Bristol

AI generated summary

  • You must work full days, especially Fridays, possess excellent customer service and communication skills, multitask efficiently, be IT proficient, and have strong organizational abilities.
  • You will assist court users, liaise with judiciary and staff, prepare courtrooms, handle documentation, support vulnerable witnesses, and perform general clerical tasks within a team.

Requirements

  • Any minimum requirements for role: Full days required – minimum has to work of a Friday
  • Friendly and approachable manner with excellent customer service skills.
  • Ability to multitask whilst working in a fast-paced environment.
  • Good written and verbal communication skills.
  • IT proficient with the ability to learn and adapt to different technologies and software packages.
  • Excellent Organisational and time-keeping skills

Responsibilities

  • You will be an essential first point of contact for all the court users.
  • There will be regular contact with the judiciary and assisting the administrative staff.
  • You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court/hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.
  • You will also carry out some general clerical work as required to support the work of HMCTS.
  • Ushers work within a team with regular management support and are responsible for their own time.

FAQs

What is the salary for the Court Usher position?

The salary for the Court Usher position is £22,096.

What type of contract is being offered for this role?

The contract type for this role is fixed term, for a period of up to 12 months.

What is the job grade for the Court Usher position?

The job grade for the Court Usher position is Administrative Assistant (AA).

Where is the location of the Court Usher job?

The position can be based at Bristol Crown Court, BS1 1DA, or Bristol Magistrates Court, BS1 3NU.

What are the working patterns available for this role?

The working patterns available for this role include flexible working, full-time, job share, and part-time.

What skills and experience are required for this position?

Required skills and experience include a friendly and approachable manner with excellent customer service skills, the ability to multitask in a fast-paced environment, good written and verbal communication skills, IT proficiency, and excellent organizational and time-keeping skills.

What are the standard working hours for this position?

Standard full-time working hours for this position are 37 hours per week.

Is there any specific day required to work for this role?

Yes, a minimum of full days is required, and applicants must be able to work on Fridays.

Are there any benefits associated with this job?

Yes, additional benefits include access to learning and development, flexible working options, a Civil Service pension with employer contributions, annual leave, public holidays, and season ticket advance.

What security checks do successful candidates need to undergo?

Successful candidates must undergo a criminal record check and complete baseline personnel security standard checks.

Who can apply for this job?

This job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, and those with settled or pre-settled status under the EU Settlement Scheme, among others.

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HM Courts & Tribunals Service (HMCTS)

We're responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Law
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

This is the official LinkedIn page for the HM Courts & Tribunals Service. We are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are also responsible for non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary to provide a fair, efficient and effective justice system. We employ around 17,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland. Through the courts and tribunals we give people and businesses access to justice, including: - victims and witnesses of crime - defendants accused of crimes - consumers in debt or with other disputes - people involved in the adoption or protection of children - businesses involved in commercial disputes - individuals asserting their employment rights or challenging the decisions of government bodies - people affected by relationship breakdown We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public. We’re responsible for: - providing the supporting administration for a fair, efficient and accessible courts and tribunal system - supporting an independent judiciary in the administration of justice - driving improvements across all aspects of the administration of the courts and tribunals - collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice - working with government departments and agencies to improve the quality and timeliness of their decision- making, which will reduce the number of cases coming before courts and tribunals All our commercial contract opportunities over £10,000 can be found on the GOV.UK Contract Finder service: https://www.gov.uk/contracts-finder For more information on how we use social media, visit: https://bit.ly/2TDvAUV