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Court Usher - Wolverhampton County Court - (

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HM Courts & Tribunals Service (HMCTS)

15d ago

  • Job
    Full-time
    Entry & Junior Level
  • Government & Politics
    People, HR & Administration
  • Wolverhampton

AI generated summary

  • You must have strong communication skills, the ability to multi-task and organize, IT proficiency, attention to detail, and a calm, professional demeanor for challenging situations.
  • You will assist court users and judiciary, prepare hearing rooms, complete documentation, support clerical tasks, and ensure court efficiency while managing your time with team support.

Requirements

  • With a friendly and approachable manner, you’ll possess strong communications skills, with the ability to assist and address court users in a clear and confident manner.
  • You’ll have the ability to multi-task, prioritise and organise your own time undertaking some administrative tasks.
  • You’re comfortable using IT, with the attention to detail to ensure court documents are accurate and able to adapt to and learn new software packages.
  • You take pride in providing help and reassurance calmly and professionally in what can sometimes be challenging situations.
  • For this particular post a minimum of 30 hours per week would be required to meet the demands of the role.

Responsibilities

  • You will be an essential first point of contact for all the court users.
  • There will be regular contact with the judiciary and assisting the administrative staff.
  • You will meet members of the public, which may include vulnerable witnesses, and their legal representatives; prepare court/hearing rooms, and complete documentation, as well as ensuring the court runs efficiently.
  • You will also carry out some general clerical work as required to support the work of HMCTS.
  • Ushers work within a team with regular management support and are responsible for their own time.

FAQs

What is the salary for the Court Usher position?

The salary for the Court Usher position is £22,096.

What are the working patterns available for this role?

The working patterns available for this role include flexible working, full-time, and part-time options.

How many positions are available for the Court Usher role?

There are 2 positions available for the Court Usher role.

What is the location of the Court Usher position?

The position is based at Wolverhampton Combined Court, located at WV1 3LQ.

What are the job responsibilities of a Court Usher?

The Court Usher is responsible for being a point of contact for court users, assisting the judiciary and administrative staff, preparing court/hearing rooms, completing documentation, and ensuring the efficient operation of court proceedings.

What skills and experience are required for this position?

Candidates should have strong communication skills, the ability to multi-task and prioritize tasks, comfort with IT and attention to detail, and the capability to provide help in challenging situations.

What benefits are offered with the position?

Benefits include access to learning and development, support for flexible working, a Civil Service pension with a significant employer contribution, annual leave, public holidays, and season ticket advances.

What is the minimum required hours per week for part-time work in this role?

A minimum of 30 hours per week is required to meet the demands of the role for part-time positions.

What security checks are required for this position?

Successful candidates must undergo a criminal record check and complete baseline personnel security standard checks.

Who can apply for this position?

The job is broadly open to UK nationals, nationals of the Republic of Ireland, Commonwealth countries with the right to work in the UK, and those with settled or pre-settled status under the EUSS, among others.

HM Courts & Tribunals Service (HMCTS)

We're responsible for the administration of criminal, civil and family courts and tribunals in England and Wales.

Law
Industry
1001-5000
Employees
2011
Founded Year

Mission & Purpose

This is the official LinkedIn page for the HM Courts & Tribunals Service. We are responsible for the administration of criminal, civil and family courts and tribunals in England and Wales. We are also responsible for non-devolved tribunals in Scotland and Northern Ireland. We work with an independent judiciary to provide a fair, efficient and effective justice system. We employ around 17,000 staff and operate from locations in England, Wales, Scotland and Northern Ireland. Through the courts and tribunals we give people and businesses access to justice, including: - victims and witnesses of crime - defendants accused of crimes - consumers in debt or with other disputes - people involved in the adoption or protection of children - businesses involved in commercial disputes - individuals asserting their employment rights or challenging the decisions of government bodies - people affected by relationship breakdown We follow the Ministry of Justice’s strategic vision for reform, to create a more effective, less costly and more responsive justice system for the public. We’re responsible for: - providing the supporting administration for a fair, efficient and accessible courts and tribunal system - supporting an independent judiciary in the administration of justice - driving improvements across all aspects of the administration of the courts and tribunals - collaborating effectively with other justice organisations and agencies, including the legal professions, to improve access to justice - working with government departments and agencies to improve the quality and timeliness of their decision- making, which will reduce the number of cases coming before courts and tribunals All our commercial contract opportunities over £10,000 can be found on the GOV.UK Contract Finder service: https://www.gov.uk/contracts-finder For more information on how we use social media, visit: https://bit.ly/2TDvAUV