FAQs
What is the primary responsibility of a Critical Facilities Technician at Vantage in Berlin?
The primary responsibility of a Critical Facilities Technician is to ensure the overall health of all mechanical and electrical systems, building maintenance, and performance of all data modules within the data center. They play a crucial role in maintaining service continuity and excellence in operations.
What qualifications are necessary to apply for the Critical Facilities Technician position?
Candidates must have technical training (advanced technician or engineer level) in fields such as electricity, air conditioning, fire and physical safety, or centralized building management systems. Data center experience is preferred, along with knowledge of critical electrical distribution systems, HVAC systems, and building management automation equipment.
What kind of experience is preferred for applicants to this role?
Data center experience, especially in data center operations or similar mission-critical environments, is preferred for applicants to this role.
What types of systems will the Critical Facilities Technician work on?
The technician will work on critical data center systems including UPSs, PDUs, Diesel Generators, ATS equipment, Building Controls, as well as industrial electrical equipment and systems that involve power distribution components, electronic components, and lighting systems.
How does the Critical Facilities Technician contribute to customer satisfaction?
The technician ensures high-quality maintenance and repairs to avoid service disruptions, demonstrating a commitment to uptime and customer requirements, which ultimately delights customers with superior service.
What tools or systems will the technician be expected to use?
The technician will use a Computerized Maintenance Management System (CMMS), Building Management System (BMS), and other monitoring systems to ensure maintenance activities are effectively planned, executed, and reported.
Are there physical demands associated with this job?
Yes, the job involves physical activities such as ascending or descending ladders and stairs, raising and moving objects, and working underneath and around raised floors of varying heights.
What are the working conditions for this position?
The position requires working onsite in a 24 x 7 environment. Critical Facilities Technicians will be part of a team that operates shifts to provide continuous support for the data center facilities.
What software skills are necessary for this role?
Candidates should possess proven skills in using software such as BMS, Computerized Maintenance Management Systems, and MS Project to efficiently manage maintenance tasks and reporting.
Is transportation required for this job?
Yes, candidates must have reliable transportation to report to work for shifts or emergencies.