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CRS Employment Specialist

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Church World Service

20d ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Delray Beach
    Remote

AI generated summary

  • You need a B.A. or relevant experience, 2+ years in refugee resettlement, strong communication skills, computer proficiency, a valid driver's license, and fluency in English and Spanish/Creole.
  • You will guide clients in employability assessments, develop job plans, provide job placement services, document progress, and connect clients to support services while advocating for their needs.

Requirements

  • Education: B.A. or experience in refugee resettlement or related field.
  • Experience: Minimum of 2 year's previous work experience and interest in refugee resettlement or other direct social services is desired. Cultural sensitivity is essential.
  • Other Skills:
  • Superior written and verbal communication skills are required. The successful candidate must be computer literate, with proficiency in MS Office (Excel and Word) and internet applications required. Fluency in English and Spanish and/or Creole required.
  • Special Requirements:
  • Must have valid driver’s license and reliable personal vehicle. Milage accrued while executing work responsibilities is reimbursable by CWS.
  • Must complete motor vehicle record check.
  • Must be willing and able to travel.
  • Background check required.
  • Level 2 Fingerprint check required.
  • This is a grant funded position.

Responsibilities

  • Interview, advise, and guide a diverse population of clients to ascertain employability; interprets and explains regulations, rules, policies, and procedures to clients; may determine eligibility for services; apprises clients rights, benefits, responsibilities, and obligations under program participation; ensures that applications and other forms are completed accurately and thoroughly.
  • Assess client’s education, work experience, skills, abilities, qualifications, and job interest. Assess client readiness for job referral, on the job training, and/or support services.
  • Empower clients to formulate realistic yet ambitious employability plans and provide assistance in developing and implementing individual employment plans.
  • Provide individualized job development and job placement services to program participants. Develop plan of action and counsel clients in areas such as job interview skills, expected behavior on the job, and proper hygiene.
  • Identify job opportunities suitable for clients, assist in filling out applications, set up interviews with potential employers, accompany clients to interviews, and follow up with employers until decisions are made. Negotiate job advancements when warranted.
  • Document all contacts and services in client case files and maintain case note logs. In addition to documenting all services, record clients’ employment-related progress in case file, including compliance, job offers, all placements, job retention, public assistance usage, follow-up on placements, and possibilities of upgrades. Complete all required reports. Documentation demands are rigorous.
  • Monitor and evaluate clients progress through program components; monitor service providers through reports and site visits to verify employment.
  • Work with clients to remove barriers to employment and realize the goal of family self-sufficiency. Connect clients to in-house support and make referrals to external service providers. Identify support services that may assist clients in becoming self-sufficient, such as ESL, transportation, immigration services, and childcare.
  • Assist clients with identifying vocational training, career laddering and apprenticeship programs related to their career goals and make referrals.
  • Offer interpretation and translation services to clients, as well as transportation to interviews and appointments as necessary.
  • Advocate on behalf of clients, and refugee-serving voluntary agencies.
  • Attend trainings and conferences as requested by supervisor.
  • Keep informed about refugee and immigrant issues, and available services to refugees, using current information to better identify and serve refugee clients.
  • Represent the program at meetings and speaking engagements relevant to the responsibilities of the position.
  • Perform all duties in a culturally and linguistically appropriate manner.
  • Undertake other duties as assigned.
  • Work varied hours, including some night and weekend work.
  • Must have valid driver’s license and suitable vehicle for transporting clients.

FAQs

What is the primary purpose of the CRS Employment Specialist role?

The primary purpose of the CRS Employment Specialist role is to offer support and employment services to refugees, helping them reach financial self-sufficiency in the United States.

What kind of experience is required for this position?

A minimum of 2 years of previous work experience and an interest in refugee resettlement or other direct social services is desired.

Is cultural sensitivity important for this role?

Yes, cultural sensitivity is essential for effectively working with a diverse population of clients.

What educational background is preferred for this position?

A Bachelor’s degree or experience in refugee resettlement or a related field is preferred.

Are specific language skills required for this job?

Yes, fluency in English and Spanish and/or Creole is required.

Do I need to have my own vehicle for this position?

Yes, a valid driver's license and a reliable personal vehicle are required for transporting clients.

Will I be reimbursed for mileage during work-related activities?

Yes, mileage accrued while executing work responsibilities is reimbursable by CWS.

Are background checks required for this position?

Yes, both a background check and a Level 2 fingerprint check are required.

What does the job entail in terms of client interaction?

The job involves interviewing, advising, and guiding clients, assessing their qualifications, developing employment plans, and advocating on their behalf.

Can I work flexible hours in this position?

Yes, the position requires working varied hours, including some nights and weekends.

What types of services will I be providing to clients?

You will be providing job development and placement services, assessing clients' needs, removing barriers to employment, and connecting clients with supportive services.

What benefits are offered with this position?

CWS offers a competitive benefits package that includes medical, dental, and vision insurance, retirement plans, generous paid time off, life insurance, and an Employee Assistance Program, among others.

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Church World Service

Our vision is a world where everyone has food, voice and a safe place to call home.

Government
Industry
501-1000
Employees
1946
Founded Year

Mission & Purpose

Church World Service is a faith-based organization transforming communities around the globe through just and sustainable responses to hunger, poverty, displacement and disaster. CWS was born in 1946 in the aftermath of World War II. Now, more than 75 years later, CWS works across Asia, Africa, Europe and the Middle East, Latin America and the Caribbean and North America to help build a world where everyone has food, a voice and a safe place to call home.