FAQs
Do we support remote work?
Yes, we offer a flexible hybrid working pattern that allows for remote work.
Do we support medicare?
Yes, we provide comprehensive health insurance that covers you and your immediate family, including extended health insurance options.
What are the working hours for this role?
The role offers flexible hours, allowing you to adjust your working times throughout the day.
What qualifications are required for this position?
Candidates should have experience in a customer service or customer-facing role, be proficient in Microsoft Office with strong Excel skills, and possess excellent communication abilities in English.
Are there opportunities for professional development?
Yes, the role provides opportunities to learn cutting-edge administrative skills and create complex reports, fostering both personal and professional growth.
What benefits does Elsevier offer to its employees?
Elsevier offers a variety of benefits including comprehensive health insurance, group life and accident insurance, flexible working arrangements, an employee assistance program, and various paid time off, among others.
Is there support for new parents?
Yes, we offer modern family benefits, including maternity, paternity, and adoption support, as well as a new baby gift to celebrate parenthood.
How does Elsevier ensure a good work-life balance for employees?
We promote a healthy work-life balance through flexible working arrangements and various wellbeing initiatives.
What kind of support is available for employees facing personal challenges?
Our Employee Assistance Program provides access to support for both personal and work-related challenges.
Is accessibility considered in the hiring process?
Yes, Elsevier is committed to providing a fair and accessible hiring process and offers accommodations for applicants with disabilities or other needs.