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CSS ANZA Head of Cloud Infrastructure

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Ericsson

Yesterday

  • Job
    Full-time
    Expert Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Melbourne

AI generated summary

  • You need deep expertise in CSS Cloud Infrastructure, 10+ years in leadership, project management skills, financial acumen, strong communication, and a customer-focused, proactive attitude.
  • You will lead projects, manage resources, ensure compliance, engage with customers, control budgets, drive improvements, and build effective teams to achieve delivery excellence.

Requirements

  • Deep expertise in the CSS Cloud Infrastructure portfolio with sound understanding of CSS Cloud infrastructure Portfolio’s vision, business objectives, products, solutions and services.
  • 10+ years in leadership positions with customer exposure
  • Extensive experience managing a project portfolio and deliveries towards customers.
  • Experience with Ericsson’s project management framework, processes, and tools.
  • Excellent interpersonal and communication skills and be able to interact with people at all levels.
  • Financial acumen
  • Role model of Ericsson’s Core Values
  • Customer focused, sees the big picture, can get things done with agility and speed.
  • Self-motivated, with positive attitude and drive to solve problems and expand knowledge.

Responsibilities

  • Lead the portfolio of projects under the domain responsibility and secure operational and financial progress as per the approved business case.
  • Build and maintain service delivery resources and competence in accordance with CU CSS delivery capacity planning.
  • Secure effective staffing of projects and presales engagements including right-shoring strategies.
  • Act as design authority in the domain.
  • Promote asset reuse and industrialization.
  • Collaborate with cross functional teams to secure customer commitments and delivery excellence.
  • Ensure full adherence to Ericsson processes, ethics & compliance directives, and cultural sensitivity.
  • Identify opportunities for process improvements and lead initiatives to implement new procedures.
  • Engage with the customer at all levels, including c-level.
  • Control Unit’s budget and secure cost recovery.
  • Drive knowledge sharing and promote best practices.
  • Act as the escalation interface towards the Market Area and Business Area for the solutions under the domain responsibility.
  • Actively participate in Sales, Project & Operations governance.
  • Effectively build, lead and develop a customer facing teams that consistently earns the trust and confidence of key customer stakeholder groups.
  • Actively contribute as a member of the ANZA CSS LT to the overall success of the organization.

FAQs

What is the primary responsibility of the Head of Cloud Infrastructure for ANZA CSS?

The primary responsibility is to deliver solutions covering the CSS Cloud infrastructure portfolio for all customers in Australia and New Zealand, ensuring contract fulfillment, customer satisfaction, and organizational contribution.

How many years of experience are required for this role?

A minimum of 10 years of experience in leadership positions with customer exposure is required.

What skills are essential for this position?

Deep expertise in the CSS Cloud Infrastructure portfolio, extensive project portfolio management experience, excellent interpersonal and communication skills, financial acumen, and a customer-focused mindset are essential for this position.

Is the role customer-facing?

Yes, the role requires engaging with customers at all levels, including c-level executives.

What kind of work culture does Ericsson promote?

Ericsson promotes a diverse and inclusive work culture, encouraging collaboration among individuals with different experiences to drive innovation.

Are there opportunities for professional growth in this position?

Yes, the role includes coaching the team for their professional growth and recognizing talent.

What kind of benefits does Ericsson Australia offer?

Ericsson Australia offers wellness programs, paid time off, flexible work arrangements, employee discounts, access to development platforms, and recognition awards.

Does Ericsson have a process for accommodating individuals with disabilities?

Yes, Ericsson is committed to providing reasonable accommodations for individuals participating in the application and interview process due to a disability.

What type of projects will I be leading in this role?

You will lead a portfolio of projects under the domain responsibility, securing operational and financial progress as per the approved business case.

What is the work location for this position?

The position is based in Melbourne, Australia.

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Ericsson

Technology
Industry
10,001+
Employees
1876
Founded Year

Mission & Purpose

Our purpose To create connections that make the unimaginable possible. Our vision A world where limitless connectivity improves lives, redefines business and pioneers a sustainable future. Our values Perseverance, professionalism, respect and integrity. The future is a place for purpose & vision – ours are clear, and we invite partners, customers and consumers to join us in our journey.