FAQs
What is the job title for this position?
The job title is Customer Advisor - 10 Hours - Wimbledon (No Late Nights).
What are the main responsibilities of this role?
Main responsibilities include assisting customers with diverse needs, preparing Omni-Channel orders, liaising with customers in-store or via phone, using digital learning platforms for continuous development, and maintaining the store's appearance.
What skills are required for this position?
Required skills include previous retail or customer service experience, competent IT skills, ability to learn and communicate product information effectively, active listening skills, empathy, flexibility in a retail environment, and teamwork capabilities.
What kind of retail environment will I be working in?
You will be working in a small team retail environment that is open 7 days a week, requiring flexibility in scheduling.
What does the company value in their employees?
The company values brand ambassadorship, honesty and respect in interactions, collaboration, active listening, and ownership of all aspects of the role.
Are there any perks or benefits associated with this job?
Yes, benefits include extra annual leave, a day off for birthdays, a non-contractual bonus scheme, an enhanced pension scheme, a cycle to work scheme, a financial wellbeing app, flexible work options, social events, an employee recognition programme, volunteer days, a health and wellbeing hub, and a discount on JoJo branded lines.
Will I have opportunities for training and development?
Yes, the company offers an “It’s up to you” learning environment with ongoing training and development opportunities.
How does this company support employee well-being?
The company prioritizes employee well-being through a Health and Wellbeing hub, volunteer days to support communities, and flexibility in work options.
Is there an age requirement for applying to this position?
Specific age requirements are not mentioned in the job description. However, standard legal requirements regarding age and working hours apply.
What are the working hours for this position?
The position offers 10 hours of work per week, with no late nights required.