FAQs
Is this position full-time or part-time?
This is a part-time Customer Advisor opportunity with a 4 hours per week contract.
What are the working hours for this role?
The role will include a mixture of weekend and weekday working, so good availability is necessary.
What is the hourly pay for this position?
The pay is £11.70 per hour for individuals aged 21 and over, with different rates for younger age groups.
Is there a pay increase opportunity?
Yes, once you complete the required retail induction PaSS stages, your pay will increase to £12.05 per hour for those aged 21 and over.
What kind of training will I receive?
You will receive full training and support to help you succeed in your role.
What benefits do employees receive?
Employees receive a generous staff discount scheme, holiday entitlement, company contribution pension, and access to various support and training programs.
What qualities are you looking for in a candidate?
We are looking for individuals with a ‘can do’ attitude, a passion for great customer service, and the ability to work in a fast-paced environment.
What are my day-to-day responsibilities as a Customer Advisor?
Day-to-day responsibilities include delivering exceptional customer service, advising customers on products, maintaining store standards, and supporting stockroom maintenance.
What is Pavers’ commitment to sustainability?
Pavers has achieved Carbon Neutral status since 2021 and continues to uphold this status annually, showcasing a strong dedication to sustainability.
Can I progress my career within the company?
Yes, the company offers opportunities for progression through the Pavers Academy, providing career pathways like online learning, face-to-face courses, and mentorship programs.