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Customer Assistant

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Morrisons

1mo ago

  • Job
    Full-time
    Entry Level

AI generated summary

  • You should possess excellent customer service skills, be a team player, have a positive attitude, and be able to work flexible hours in a fast-paced environment.
  • You will assist customers, handle inquiries, manage stock, ensure shelf presentation, process transactions, and maintain a clean store environment to enhance the shopping experience.

Requirements

  • - Loves going above and beyond for our customers
  • - Enjoys being active and working in a fast paced varied environment
  • - Likes to use your own initiative to help support and resolve customer queries
  • - Has the ability to use a range of equipment whilst maintaining high standards of Health & Safety

Responsibilities

  • - All our Customer Assistants work hard and create a buzz of activity in our stores, providing a great service and a friendly face people love to see.
  • - Our roles are challenging, fast-paced with lots of variation whether you are working on Market Street, stock replenishment or on our checkouts.
  • - Our friendly team love going above and beyond to bring our customers what they want.

FAQs

What does the role of a Customer Assistant involve?

The role of a Customer Assistant involves creating a buzz of activity in the stores, providing excellent service, and being a friendly face for customers. Responsibilities include working on Market Street, stock replenishment, and checkouts, all while ensuring customers receive what they need.

What kind of working environment can I expect as a Customer Assistant?

As a Customer Assistant, you can expect a challenging, fast-paced, and varied work environment where teamwork is crucial, and going above and beyond for customers is highly valued.

What benefits are offered to Customer Assistants?

Customer Assistants receive fully flexible shift patterns, six weeks of holiday (including bank holidays), a 15% discount in supermarkets and convenience stores from day one, an additional 10% discount for a friend or family member, career progression opportunities, subsidized in-store cafe or shop floor ranges, competitive pension and life assurance, healthcare benefits, discounts through Morrisons MyPerks, optional payroll charity donations, and family-friendly policies.

Is there an age requirement for applying to this position?

Yes, applicants must be over the school leaver’s age to be considered for the role.

What qualities are Morrisons looking for in a Customer Assistant?

Morrisons is looking for individuals who love going above and beyond for customers, enjoy being active in a fast-paced environment, use their initiative to resolve customer queries, and maintain high standards of Health & Safety while using various equipment.

How can I apply for the Customer Assistant position?

You can apply for the Customer Assistant position by clicking the "apply" button, which only takes a couple of minutes. After applying, you will be contacted soon, so it's important to check your emails and phone regularly.

What support is available during the application process?

Morrisons aims to make the recruitment process fair and accessible. If you need assistance with your online application or require adjustments at the interview stage, you can contact the support team at hourlyresourcing@morrisonsplc.co.uk for help.

Morrisons

Retail & Consumer Goods
Industry
10,001+
Employees
1899
Founded Year

Mission & Purpose

Our team of friendly faces works as one to provide shopping trips and a career experience you won’t find anywhere else. Together we work the Morrisons way. Constantly looking to do things even better, we work in partnership with our communities, colleagues, suppliers and British farmers to provide our customers with the freshest food at great value for money. Our people ‘Make Morrisons’. Our team spirit really is hard to beat. At the top of our game in all kinds of roles, we work as one team in our stores, distribution centres, manufacturing sites and Head office. In return for looking after our customers, we look after our people with great perks, lots of career opportunities and the training and support everyone needs to be the best they can be.

Benefits

  • Salaries

    We offer highly competitive salaries and regularly review them so they reflect your contribution and achievements.

  • Company pension

    We have a fantastic pension scheme that all our colleagues can join. Together with a generous company contribution, your contributions are invested to help you save for your future. At the default rate, Morrisons pays the majority and there are two tiers available to all colleagues; pay more and the company pays more too!

  • Life assurance

    We offer a Life Assurance Scheme, more commonly known as a 'Death in Service' benefit. All our colleagues are entitled to this benefit from their first day of permanent employment with us, subject to eligibility rules. If you're an active member of the pensions scheme, 'Death in Service Benefit' is four times your annual salary. If you're not a member of the pension scheme, you're still entitled to the benefit at 1 times your annual salary.

  • Healthcare cash plan

    Our exclusive health care cash plan, provided by Sovereign Health Care, offers colleagues a helping hand with everyday health care costs. It pays tax free cash back on a range of everyday health care costs including glasses, contact lenses, dental treatment, prescription charges, physiotherapy and much more.

  • Wellbeing with Vita health