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Customer Assistant

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Lidl

3mo ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You need fast-paced experience, excellent customer service skills, flexibility with shifts, a positive attitude, drive to succeed, and a friendly demeanor to inspire your team and customers.
  • You will assist customers, manage store deliveries, provide excellent service, bake fresh goods, and maintain the Non-Food product aisles.

Requirements

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

Responsibilities

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

FAQs

What is the hourly pay for the Customer Assistant position?

The hourly pay for the Customer Assistant position is £13.65 - £14.00, with an additional £2.00 per hour for bank holidays and £3.50 per hour for night shifts.

How many hours will I be expected to work each week?

You will have a contract for 25-30 hours per week.

What are the holiday benefits for this role?

You will receive 30-35 days of holiday (pro rata).

Is there a discount offered to employees?

Yes, there is a 10% in-store discount for employees.

What qualifications or experience do I need for this position?

You need experience working in a fast-paced environment, excellent customer service skills, and the flexibility to start early or finish late.

Can I progress in my career at Lidl?

Yes, Lidl offers plenty of opportunities for progression, and with the right training, you could specialize in areas such as Freshness, Non-Food, or Bakery.

What other benefits are included with this job?

Other benefits include a pension scheme, enhanced family leave, a long service award, and more perks designed to support your well-being.

What type of work will I be doing as a Customer Assistant?

As a Customer Assistant, you will help customers, work efficiently with deliveries, provide excellent service, maintain the bakery, and merchandise Non-Food products.

Is Lidl committed to diversity and inclusion?

Yes, Lidl values diversity, equity, and inclusion and welcomes applicants from all backgrounds.

Will I need to undergo a background check for this role?

Yes, your employment is conditional upon the receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

Welcome to Lidl International! 🌎 About 375,000 employees, over 31 countries worldwide, 1 global #teamlidl We have built up a community during more than 40 years of our Lidl journey. And #teamlidl with about 375,000 employees is growing every day. Worldwide. Get a behind-the-scenes look into the Lidl universe with our international channel*. Here you can get first-hand insights into career opportunities, our company culture and discover the personal stories and experiences of our employees all around the world. Are you interested in becoming a part of #teamlidl and growing with us? Check out our job listings on the regional career sites: www.careers.lidl. Here you can find useful career tips as well as information about our recruiting process on the respective career page of the Lidl country. *In addition to our own content, we’re sharing topics from the different Lidl countries through reposting. The respective countries are responsible for this content.