FAQs
What is the role of a Customer Assistant?
A Customer Assistant helps customers with their inquiries, provides advice on products, assists with till operations, and contributes to the overall smooth running of the store.
What qualifications are required for this position?
Full training is provided, and while customer service experience is beneficial, it is not essential. We are looking for individuals who communicate effectively, work well in a team, and are passionate about customer service.
What are the working hours for this job?
The position requires working less than 8 hours per week, specifically on weekends.
What benefits does Boots offer to Customer Assistants?
Benefits include pension membership, partial paid maternity leave, a discretionary annual bonus, generous employee discounts, and a flexible benefits scheme that includes health and dental insurance, life assurance, holiday buying, and more.
Where is this position located?
This position is based in Bray, Ireland.
Is there an opportunity for flexible working arrangements?
Yes, we are open to discussing possible flexible working options, including job share and reduced hours.
How long will it take to hear back after applying for the role?
If your application is successful, you will be invited to attend an in-store interview within the next 14 days.
Is prior experience in retail necessary for this role?
While experience in customer care and delivering great customer service is advantageous, it is not a requirement for this position.
What qualities are important for a Customer Assistant?
Key qualities include the ability to excel in a fast-paced environment, effective communication skills, teamwork, attention to detail, and a desire to be a brand ambassador for Boots.
Are there any elements of this job that might change?
Yes, all rewards and benefits are subject to change and eligibility, so it's important to stay updated on company policies.