Logo of Huzzle

Customer Assistant

image

Lidl

3mo ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You must have fast-paced work experience, strong customer service skills, flexibility for varying shifts, adaptability to change, motivation for success, and a friendly, positive demeanor.
  • You will assist customers, manage deliveries, provide excellent service, bake fresh goods, and maintain Non-Food product displays in the store.

Requirements

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

Responsibilities

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

FAQs

What is the pay rate for the Customer Assistant position?

The pay rate for the Customer Assistant position is £13.65 - £14.00 per hour.

How many hours will I be contracted to work?

The position offers a contract of 25-30 hours per week.

What benefits do you offer?

Benefits include 30-35 days holiday (pro rata), a 10% in-store discount, a pension scheme, enhanced family leave, and a long service award.

Will I receive extra pay for working on bank holidays or nights?

Yes, you will receive an additional £2.00 per hour for bank holidays and £3.50 per hour for night shifts.

Are there opportunities for career progression?

Yes, there are plenty of opportunities for career progression within Lidl, including potential roles as a Freshness, Non-Food or Bakery Specialist.

What skills are required for this position?

Required skills include experience in a fast-paced environment, excellent customer service skills, flexibility to work varying shifts, a positive attitude towards changing priorities, and a friendly demeanor.

Is prior experience necessary to apply for this role?

While prior experience is beneficial, it is not strictly necessary as long as you can demonstrate the required skills and a positive attitude.

How does Lidl support diversity and inclusion in the workplace?

Lidl values diversity, equity, and inclusion, welcoming applicants from all backgrounds and aiming to create a respectful and inclusive environment.

What happens if I need to undergo a background check?

Employment is conditional upon satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.

In which postcodes are the stores located for this position?

The stores are located in the following postcodes: SW16 5HX, SW19 2TY, CR4 3ED, and CR4 2AD.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

Welcome to Lidl International! 🌎 About 375,000 employees, over 31 countries worldwide, 1 global #teamlidl We have built up a community during more than 40 years of our Lidl journey. And #teamlidl with about 375,000 employees is growing every day. Worldwide. Get a behind-the-scenes look into the Lidl universe with our international channel*. Here you can get first-hand insights into career opportunities, our company culture and discover the personal stories and experiences of our employees all around the world. Are you interested in becoming a part of #teamlidl and growing with us? Check out our job listings on the regional career sites: www.careers.lidl. Here you can find useful career tips as well as information about our recruiting process on the respective career page of the Lidl country. *In addition to our own content, we’re sharing topics from the different Lidl countries through reposting. The respective countries are responsible for this content.