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Customer Assistant

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Lidl

28d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You need fast-paced work experience, strong customer service skills, flexibility with shifts, a positive attitude, and the drive to succeed while maintaining a friendly demeanor.
  • You will assist customers with inquiries, manage deliveries, ensure excellent service, bake fresh goods, and maintain Non-Food product displays in-store.

Requirements

  • Experience working in a fast-paced environment
  • Excellent customer service skills
  • Flexibility to start a shift early or finish late
  • A positive approach to changing priorities
  • Drive and passion to work hard and make your store a success
  • A smile on your face and a friendly manner to inspire your team and help our customers

Responsibilities

  • Be a Lidl expert, helping our customers with their questions, queries and requests
  • Efficiently work deliveries as they arrive in store
  • Passionately provide excellent customer service
  • Proactively keep the bakery topped up by baking fresh goods
  • Expertly merchandise and maintain our middle aisles of Non-Food products

FAQs

What is the hourly pay rate for the Customer Assistant position?

The hourly pay rate for the Customer Assistant position ranges from £13.65 to £14.00, with additional pay for bank holidays and night shifts.

How many hours will I work per week?

This position offers a 30-hour contract.

What kind of benefits will I receive if I work at Lidl?

You will receive 30-35 days of holiday (pro rata), a 10% in-store discount, a pension scheme, enhanced family leave, a long service award, and more perks.

Is experience required for this role?

Yes, experience working in a fast-paced environment and excellent customer service skills are required.

What are the working hours like?

You will need to be flexible with starting shifts early or finishing late, depending on store needs.

What will my responsibilities be?

Your responsibilities will include helping customers with their queries, restocking and efficiently working deliveries, providing excellent customer service, topping up the bakery with fresh goods, and merchandising Non-Food products.

Will there be opportunities for career progression?

Yes, Lidl offers training and support to help employees progress in their careers, with potential roles as a Freshness, Non-Food, or Bakery Specialist.

Does Lidl value diversity and inclusion?

Yes, Lidl values diversity, equity, and inclusion and welcomes applicants from all backgrounds.

Are references required for this position?

Yes, your employment is conditional upon the receipt of satisfactory references and, if requested, a satisfactory Disclosure and Barring Service check.

Is there a uniform provided for this role?

The job description does not specify uniform details; please inquire during the interview or application process for further information.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

Welcome to Lidl International! 🌎 About 375,000 employees, over 31 countries worldwide, 1 global #teamlidl We have built up a community during more than 40 years of our Lidl journey. And #teamlidl with about 375,000 employees is growing every day. Worldwide. Get a behind-the-scenes look into the Lidl universe with our international channel*. Here you can get first-hand insights into career opportunities, our company culture and discover the personal stories and experiences of our employees all around the world. Are you interested in becoming a part of #teamlidl and growing with us? Check out our job listings on the regional career sites: www.careers.lidl. Here you can find useful career tips as well as information about our recruiting process on the respective career page of the Lidl country. *In addition to our own content, we’re sharing topics from the different Lidl countries through reposting. The respective countries are responsible for this content.