FAQs
What is the primary goal of a Customer Assistant at Lidl?
The primary goal of a Customer Assistant at Lidl is to create and deliver a fantastic customer journey for everyone who shops at the store.
What is the minimum age requirement to work as a Customer Assistant at Lidl?
You must be 18 or over to work as a Customer Assistant at Lidl because the role requires selling alcohol.
What are the typical shift patterns for this position?
Typical shift patterns include: - **Morning shift:** Starting at 5am or 6am, focusing on stocking products and preparing bakery items. - **Middle shift:** Starting mid-morning or early afternoon, ensuring cleanliness and helping customers while minimizing till queues. - **Late shift:** Starting in the afternoon, serving customers, restocking items, and preparing the store for the next day.
What are the primary responsibilities of a Customer Assistant?
The primary responsibilities include interacting with customers in a friendly manner, ensuring stock loss controls, maintaining cleanliness and hygiene standards, following freshness and rotation principles, managing waste properly, and assisting in stock counts.
What skills and qualities are desired for the Customer Assistant role?
Desired skills and qualities include a can-do attitude, excellent customer service skills, responsibility and reliability, enjoyment of a fast-paced environment, being a good team player, and preferably previous experience in a customer-facing role.
What is the starting pay rate for a Customer Assistant at Lidl?
The starting pay rate for a Customer Assistant is €14.80 per hour, which can rise to €16.90 per hour after three years based on performance and tenure.
What additional benefits does Lidl offer to its employees?
Lidl offers various benefits including 20 days of holidays per annum (pro rata), a company pension after one year, genuine opportunities for career development, health insurance discounts, a bike to work scheme, and additional leave for maternity, paternity, and marriage.
Does Lidl support diversity and inclusion in the workplace?
Yes, Lidl values diversity and inclusion and ensures that all applicants have the same opportunity regardless of gender, civil status, family status, sexual orientation, age, disability, race, religious belief, political opinion, or membership of the traveller community.