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Customer Assistant - Grangegorman

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Lidl

3mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • Dublin

AI generated summary

  • You should have a can-do attitude, strong customer service skills, reliability, flexibility for shifts, and enjoy a fast-paced team environment. Previous experience is helpful but not essential.
  • You will engage customers warmly, maintain store cleanliness, manage inventory freshness, ensure waste is handled properly, and assist in stock counting.

Requirements

  • A can-do attitude and excellent customer service skills
  • The willingness to go the extra mile for our customers
  • To be responsible and reliable
  • To enjoy working in a fast-paced, varied environment
  • A good team player
  • Preferably, previous experience in a customer facing role but this is not essential provided you have the right attitude
  • Full flexibility to work different shift patterns is necessary for this specific location.

Responsibilities

  • Interacting with the customer in a pleasant, friendly and helpful manner
  • Ensuring stock loss controls are followed in all areas of the store
  • Maintaining store and external cleanliness and hygiene standards
  • Following freshness and rotation principles
  • Ensuring all waste is managed correctly
  • Assisting in the stock count process

FAQs

What are the working hours for the Customer Assistant position?

The working hours for the Customer Assistant position are varied, depending on shift patterns, which include morning shifts starting at 5am or 6am, middle shifts starting mid-morning or early afternoon, and late shifts in the afternoon.

What is the minimum age requirement to apply for this position?

You must be 18 or over to work in our store because you are required to sell alcohol.

What is the pay scale for this role?

The pay starts at €14.80 per hour and can rise to €16.90 per hour after three years, with additional supplemental pay for unsocial hours, overtime, and bank holidays.

Is previous experience required for this role?

Previous experience in a customer-facing role is preferred, but it is not essential provided you have the right attitude and customer service skills.

What benefits come with the position?

Benefits include 20 days of holiday per annum pro rata, a company pension after one year, discounts on health insurance, a bike-to-work scheme, mobile and broadband discounts, and a maternity & paternity leave top-up.

What does Lidl offer for career development?

Lidl provides genuine opportunities for career development, and high-performing individuals will be invited to join the Leadership Academy as part of their ongoing development.

Is flexibility in work shifts required for this job?

Yes, full flexibility to work different shift patterns is necessary for this specific location.

How does Lidl ensure pay equality?

Lidl ensures pay equality across all positions through their salary system, which offers the same pay structure for all employees in similar roles.

Are there any specific cleanliness standards to follow in this role?

Yes, maintaining store and external cleanliness and hygiene standards is an important part of the Customer Assistant's responsibilities.

Does Lidl promote diversity and inclusion in the workplace?

Yes, Lidl values diversity and inclusion and ensures that all applicants have the same opportunity regardless of various factors such as gender, age, race, or disability.

Retail & Consumer Goods
Industry
10,001+
Employees
1973
Founded Year

Mission & Purpose

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